Southern BusinessPro User Guide

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• Never leave your computer unattended while using BusinessPro . • Monitor your recent account history for unauthorized transactions. • Always log off of Southern BusinessPro when you’re finished and close the browser. Login ID and Password • Create strong passwords by using a mixture of upper and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices and avoid using features that save your login IDs and passwords. Fraud Prevention • Use dual controls for wire transfers/ACH (one person submits the transfer, another approves). Ask the bank to set wire/ACH limits on your account that are appropriate for your needs. • Secondary authentication (token, certificate, etc.) must be used to submit wires/ACH or perform higher-risk transactions in Southern BusinessPro. In general, use secondary authentication wherever it is offered (having a token code or verification sent to your phone when you log in to social media, email, shopping, and other secure websites). • Do not open email attachments or click on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Type website addresses/URLs yourself rather than clicking on links embedded on other websites or in emails or text messages. Watch for signs of fake websites, including grammar mistakes, spelling errors, broken links, or a missing lock in the lower corner of the site. You may hover over a link in an email to verify that the link actually points to a legitimate site before clicking (for example, you may think a link is pointing you to “southernbank.com”, but when you hover over the link, it may point to s0uthernbank.com; the differences may be subtle, as in this example, the “o” has been replaced by a zero).

Security: Protecting Your Information