Southside Bank ACH and Wires Guide

ACH and Wires Guide

Welcome to Business Online Banking! Whether at home or at the office, from a mobile phone, tablet or laptop, we strive to make your Online Banking experience easy and convenient. Whether you’re an enterprise, large corporation or small organization, our flexible Business Online Banking can efficiently serve you. Depending on your size, the first step in banking online is setting up your recipients. After setting up this key entity, you can jump right in and begin sending wires or ACH transfers!

WELCOME TO BUSINESS BANKING

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

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Various types of payment methods are offered through Business Online Banking, including wire and ACH transfers. Though they are both quick electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions are done using a batch process, and funds are generally not available until the next business day. Please call us at 877.639.3511 for a full list of wire and

BUSINESS ONLINE BANKING OVERVIEW

ACH fees or if you have any questions. Business Online Banking Transaction Types: • ACH Pass-Thru: Upload a NACHA-formatted file. • ACH Payment: Send a payment to one recipient. • ACH Batch: Send payments to several recipients. • ACH Receipt: Receive a payment from one recipient. • ACH Collection: Receive payments from several recipients. • Domestic Wire: Send a wire to a recipient within the US. • International Wire: Send a wire to a recipient in a different country. • Payroll : Send payroll to several recipients. If a recipient has more than one account, you can split that payment into several accounts. • Tax Payment: Send federal, state or local tax authority payments.

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A recipient is any person or company that you can collect or send payments to. For easy access on the Recipient Management page, you can set up individual profiles so funds can be sent to or received by a recipient. After they are created, you can include them in multiple payments or templates. Part 1 of 3: Adding a Recipient and Recipient Details

ADDING A RECIPIENT

If you are assigned the Manage Recipient right, you need to set up your recipients before you can send payments. In order to add a recipient, you need to have their contact and account information.

In the Commercial tab, click Recipients . Click the New Recipient button.

There are several steps you need to complete: • Enter the recipient’s name. • Enter the recipient’s email address. • Check the box next to “Send E-Mail

Notifications” to alert them when a payment is sent.

Recipient Details (located at the bottom of the new recipient page) • Enter a Wire, ACH Name and ACH ID. • Select the recipient’s country using the “Country” drop-down. • Enter the recipient’s street address, city, state and zip code.

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Part 2 of 3: Recipient Account Detail You need to provide a new recipient’s account information, including their financial institution (FI) and account number. Depending on the types of payments you plan on sending them, you need to specify how users are allowed to send funds to this recipient.

ADDING A RECIPIENT

Enter the required information depending on the selected payment type: • ACH Only : Select an account type using the “Account Type” drop-down and enter the recipient’s account number and ACH routing number. • ACH and Wire : Select an account type using the “Account Type” drop-down and enter the recipient’s account number and ACH routing number. • Wire Only : Select an account type using the “Account Type” drop- down and enter the recipient’s account number.

If creating a wire recipient, choose the beneficiary type by selecting Domestic or International.

First, choose the payment type by selecting either ACH only, ACH and Wire or Wire only.

If the recipient is International, choose the International Account Type by selecting IBAN, Account & SWIFT/BIC, or Account, IBAN, & SWIFT/BIC

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Part 3 of 3: Beneficiary and Intermediary Detail When sending a wire, the beneficiary is the final company or person that receives the funds. Depending on the payment type you selected in Part 1, you may need to provide beneficiary information. Some FIs use an in-between third-party bank called an intermediary to process funds. If your beneficiary requires an intermediary, then you need the FI’s wire routing number and address.

ADDING A RECIPIENT

Enter the beneficiary FI information. • Enter the beneficiary FI name, street address, city, state and postal code. • Enter the appropriate number depending on what wire type you are sending

a. Domestic Wire : Enter the FI ABA Number number. b. International Wire : Enter the IBAN and/or SWIFT BIC.

Enter the intermediary FI information. • Enter the intermediary FI name, country, street address, city, state and postal code. • Wire Only and ACH and Wire : Enter the FI’s wire routing number.

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If a recipient’s account or personal information changes, an authorized user can make those necessary edits from the Recipient Management page. You can also delete a recipient that is no longer needed.

EDITING OR DELETING A RECIPIENT

To edit a recipient, click the Commercial tab, then Recipients . Find the recipient you want to edit and click the icon and select edit. Make the necessary changes to the recipient.

To delete a recipient, click the Commercial tab, then Recipients . Find the recipient you want to delete and click the icon and select delete.

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Part 1 of 5: Selecting A Transaction Type A template is a pre-made payment model. It contains detailed directions that can be used for repeated transactions. Using a template helps reduce mistakes, assign tasks and control payments. It’s best practice to use a template if you are sending payments to: • Vendors and/or suppliers • Collections from customers • Payroll

SENDING A PAYMENT: NEW PAY- MENT AND CREATE TEMPLATE

In the Commercial tab, click Payments . Select a template type using the “+ Create Template” drop-down or select a transaction type using the “New Payment” drop-down for a one-time payment. Part 2 of 5: Info & Users If you are creating a template, you need to fill in a unique name for the template and decide which users can access it.

Create a unique template name.

Indicate which users can access this template by clicking the Users Selected link and finding their name using the search bar or checking the box next to their name.

Note:  The “Part 2 of 5: Info & Users” section is only for people creating a template. If you are sending a one-time payment, skip to “Step 3 of 5: Origination Details.”

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Step 3 of 5: Origination Details Whether creating a new ACH or wire payment template or generating a new ACH or wire payment, you will need to define the following (required information will vary based upon the type of payment you are sending): • Whether the is payment/collection is for a company or individual • The description of the payment/collection to be passed • The account to withdraw/deposit to • The effective date and frequency of the payment/ collection

SENDING A PAYMENT: SINGLE AND TEMPLATE

Choose the SEC code by selecting either Individual (PPD) or Company (CCD). Enter a company entry description, select which subsidiary to use and select an account using the search bar. To send a wire you will only need to select a subsidiary and account.

Select the effective date using the calendar feature. Effective Date : The date the payment takes effect. If the effective date lands on a non-business day, your bank will process the payment the business day after the effective date. ACH payments, payroll and tax payments require an effective date. Process Date: Wire transfers require a process date. The process date is the day your wire will process.

After you select your effective date, click the “Set Schedule” link and enter how often you would like your payment to recur.

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Step 4.1 of 5: Single-Recipient & Amount If you are sending an ACH Payment, ACH Receipt, Domestic or International Wire you can select or create one recipient with a payment.

SENDING A PAYMENT: SINGLE AND TEMPLATE

Choose a recipient using the search bar.

Enter an amount and an optional note. For example: an invoice number.

For wire transfers, choose a recipient using the search bar, select a currency (international wires only) and enter an amount.

Click the “Optional Wire Information” link to add more information such as a message to the beneficiary, purpose of wire, reference for the beneficiary, FI to FI information and description.

Note: Click the +New Recipient link in the search bar to be redirected to the Add Recipient page, then return to where you were within your template.

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Step 4.2 of 5: Multiple-Recipients & Amounts When creating a template or generating a new ACH Collection, ACH Batch, or Payroll, you may select or create multiple recipients.

SENDING A PAYMENT: SINGLE AND TEMPLATE

Note:  There are two optional actions you can do on this page: • Click the Import Amounts link to upload recipients and amounts from a Comma Separated Values (CSV) file. • Click the + Add Multiple Recipients link to add multiple recipients.

Click the + Add Multiple Recipients link and check the box next to their name.

Enter an amount.

(Optional) Enter an addendum.

Note:  If you are sending payroll, you can split a recipient’s funds into more than one of their accounts. View page 14 for more information.

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Step 5 of 5: Review & Submit When you’re finished, you can review the one-time payment or template and, depending on your rights, either draft or submit your transaction.

SENDING A PAYMENT: SINGLE AND TEMPLATE

Review the payment template and make sure all the information is correct.

If you are creating a template, click Save . Click the Draft or Approve button when you are finished.

Note: Upon approval there will be required token approval, which will be provided via a fob or smart phone app credential assigned to the approver(s).

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If you have Manage Template and Recipient rights, you can edit or use any of the available templates on the Payments page. Using or editing a template is a quick way to send a recurring payment or make a quick change without having to create a new template. An authorized user can delete an unnecessary template if they have Manage Template rights. However, once a template is deleted, previous payments using the template will not change.

EDIT OR DELETE TEMPLATE

To edit a template, click the Commercial tab, then Payments . Click the icon and select edit to edit a template. Make the necessary edits. Click the Save button when you are finished making changes.

To delete a template, click the Commercial tab, then Payments . click the icon and select delete to permanently delete a template.

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If you are sending payroll to an employee with multiple accounts, you can split their payment per their request. This way, your employees have their money how they like without the hassle! Before you split a payment you must follow the steps starting on pages 8-11.

SPLITTING A PAYMENT

Click the icon and select Split Payment.

Select the secondary account.

Enter the amounts to be deposited. Return to page 12 to finish sending payroll.

Note:  In order to enable the split payment option, the recipient must have multiple accounts added within Recipient Management.

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All payments appear in Online Activity, where authorized users can view, approve or cancel certain payments. If a payment has processed, you cannot make changes to that transaction.

APPROVING OR CANCELING A TRANSACTION

To approve a single transaction, click the Transactions tab, then Activity Center . Note how many approvals are needed to process or cancel the specific transaction.

Click the icon. Select “Approve” or “Cancel.” Click the Confirm button.

Note:  If you cancel a recurring transaction in the Single Transaction tab, you will only cancel that single occurrence. To cancel an entire series, you must visit the Recurring Transactions tab in the Activity Center.

Note:  If the status of a transaction is “On Hold” it requires further review by the bank and will be processed once reviewed.

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