Southside Bank Corporate Online Banking Guide

Getting Started7
Corporate Online Banking Overview7
Users7
Subsidiaries7
Recipients7
Corporate Online Banking Transaction Types8
Company Policy9
Editing Company Policy9
Part 1 of 11: Choosing a Transaction to Edit in Company Policy9
Part 2 of 11: Approval Limits10
Part 3 of 11: Allowed Actions11
Part 4 of 11: Amount11
Part 5 of 11: Approvals12
Part 6 of 11: Choosing the Subsidiaries12
Part 7 of 11: Choosing the Accounts13
Part 8 of 11: Choosing the Drafting Hours14
Part 9 of 11: Choosing the Location15
Part 10 of 11: Choosing the IP Address16
Part 11 of 11: Choosing the SEC Code17
Company Policy Tester18
Viewing Rights to Access Features20
Establishing Rights to Access Accounts21
Creating and Editing Account Labels22
User Roles23
User Roles Overview23
Creating, Editing or Copying a User Role24
Part 1 of 10: Choosing a Transaction to Edit in User Roles25
Part 2 of 10: Establishing Transaction Type Rights26
Part 3 of 10: Approval Limits27
Part 4 of 10: Disabling a Transaction Type28
Part 5 of 10: Allowed Actions29
Part 6 of 10: Enabling Operation Rights30
Part 7 of 10: Choosing the Maximum Draft Amount31
Part 8 of 10: Selecting Subsidiaries31
Part 9 of 10: Enabling Allowed Accounts32
Part 10 of 10: Choosing Drafting Hours33
User Role Policy Tester34
Deleting Allowed Actions36
Establishing Rights to Access Features37
Establishing Rights to Access Accounts38
Deleting a User Role39
User Management40
Users Overview40
User Management Overview41
Adding a New User42
Editing a User43
Deleting a User44
Unlock Logins45
Subsidiaries46
Subsidiary Overview46
Adding a Subsidiary47
Editing a Subsidiary48
Deleting a Subsidiary49
Recipients50
Recipient Overview50
ACH Only- Part 1 of 2: Adding a Recipient51
ACH Only- Part 2 of 2: Recipient Account Detail52
ACH & Wire- Part 1 of 4: Adding a Recipient53
ACH & Wire- Part 2 of 4: Beneficiary Bank Detail54
ACH & Wire- Part 3 of 4: Intermediary F I Detail55
ACH & Wire- Part 4 of 4: Recipient Account Detail56
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient57
Wires Only (Domestic)- Part 2 of 4: Beneficiary Bank Detail58
Wires Only (Domestic)- Part 3 of 4: Intermediary F I Detail59
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail60
Wires Only (International)- Part 1 of 4: Adding a Recipient61
Wires Only (International)- Part 2 of 4: Beneficiary Bank Detail62
Wires Only (International)- Part 3 of 4: Intermediary F I Detail63
Wires Only (International)- Part 4 of 4: Recipient Account Detail64
Recipient Approval/Rejection65
Editing a Recipient66
Editing a Recipient’s Templates67
Deleting a Recipient68
Payment Template Overview69
Creating a Template70
ACH Batch71
ACH Payment73
ACH Collection75
ACH Receipt77
Domestic Wire79
International Wire82
Payroll85
Sending a Single Payment87
ACH Batch87
ACH Payment90
ACH Collection92
ACH Receipt95
Domestic Wire97
International Wire99
Payroll101
Splitting a Payment103
Upload From File104
Creating a New File Map - Delimited Files104
Creating a New File Map - Fixed Width107
Using an Existing File Map110
Editing an Existing File Map111
Deleting an Existing File Map112
Viewing, Approving or Canceling a Transaction113
Single Transaction113
Multiple Transactions114
Editing or Using a Template115
Deleting a Template116
Wire Activity117
ACH Pass-Thru118
ACH NACHA Upload Errors118
ACH NACHA Upload Details119
Tax Payment120
Reports121
Reports Overview121
Company User Activity Report122
Transaction Report123
Company Entitlements Report124
ACH Activity Report Previous Day(s)125
Balance and Activity Statement-Previous Day(s)126
Cash Position Report Previous Day(s)127
Online Wire Origination Report128
Editing a Report129
Deleting a Report130
Settings131
Mobile Authorizations131
Transfers133
Funds Transfer133
Individual Transfers133
Multi-Account Transfers Overview135
Multi-Account Transfers- Creating a Template136
Multi-Account Transfers- Single Transfer138
Editing a Multi-Account Transfer Template140
Deleting a Multi-Account Transfer Template141
Positive Pay142
Introduction142
Quick Exception Processing143
Submit Issued Check File146
Add New Issued Check File147
Void a Check148
Check Search149
Transaction Extracts151
ACH Transaction Search152
ACH Reporting153
Daily Checks Issued Summary154
Stops and Voids155
Exception Items156
Correction Report157
Stale Dated Checks158
Account Reconciliation159
Check Reconciliation Summary160
Deposit Reconciliation Summary161
Transaction Audit Log162
ACH Authorization Rules Setup163
Create an ACH Authorization Rule163
Manage ACH Authorization Rules165
Transaction Filters/Blocks166
Issued Check File Processing Log167
Autobooks168
Overview168
Send an Invoice169
Send a Recurring Invoice171
Edit Invoice Draft173
Mark Invoice as Paid174
Copy Invoice176
Email Invoice178
Cancel Invoice179
Edit Recurring Schedule180
Pause Recurring Schedule182
Resume Recurring Schedule183
Cancel Recurring Schedule184
Export Invoices185
New Estimate186
Edit an Estimate188
Email an Estimate190
Create an Invoice from an Estimate191
Cancel an Estimate193
Export Estimates194
Add a Customer195
Import Customers196
Export Customers197
Edit a Customer198
Archive a Customer200
Invoice Balance Details202
New Product/Service203
Edit Product/Service204
Delete Product/Service206
Invoice Settings207
Edit Invoice Reminders and Fees208
Payment Form Settings210
Share Your Payment Form Link211
Email Your Payment Form Link212
Payments213
Refund a Payment214
Cancel a Payment215
Reports216

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