Spencer Savings Bank Cash Management Guide

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Table of Contents	9
Business Online Banking Overview	9
Users	9
Recipients	9
Business Online Banking Transaction Types	10
Getting Started	11
New User Enrollment	11
Logging In	13
Logging Off	13
Resetting a Forgotten Password	14
Home Page	16
Home Page Overview	16
Asset Summary Overview	18
Account Details Overview	19
Quick Transfer	21
Account Nickname	22
Details & Settings	23
Account Grouping	24
Editing a Group Name	25
Deleting a Group	25
Security	26
Protecting Your Information	26
General Guidelines	26
Login ID and Password	26
Fraud Prevention	26
Security Preferences	27
Change Password	27
Change Login ID	28
Secure Delivery	29
Mobile Security Preferences	30
Enabling Touch ID or Fingerprint Login	30
Enabling Passcode Authentication	32
Enabling Face ID	33
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	34
Apple Watch®	35
Apple Watch® Setup	35
Viewing Balances and Transactions	35
Alerts Overview	36
Account Alerts	37
History Alerts	38
Online Transaction Alerts	39
Reminders	40
Security Alerts Overview	41
Editing Delivery Preferences	41
Enabling and Disabling Push Notifications	42
Secure Message Overview	43
Sending a Secure Message	44
Transactions	45
Funds Transfer	45
Online Activity Overview	47
Using Filters	48
Creating or Deleting Custom Views Using Favorites	49
Editing Transactions	50
Canceling Transactions	51
Services	52
Stop Payment Request	52
Single Check	52
Check Reorder	53
Statements	54
Settings	55
Quick Balance	55
To Enable Quick Balance	55
To Use Quick Balance	56
Account Preferences	57
Text Enrollment	58
Accessibility	60
Locations	61
Branches and ATMs	61
Users	62
Users Overview	62
User Management Overview	63
Adding a New User	64
Part 1 of 5: Establishing Transaction Type Rights	65
Part 2 of 5: Disabling a Transaction Type	66
Part 3 of 5: Editing Approval Limits for a Transaction Type	67
Part 4 of 5: Establishing Rights to Access Features	68
Part 5 of 5: Establishing Rights to Access Accounts	69
Editing an Existing User’s Rights	70
Deleting a User	71
Recipients	72
Recipient Overview	72
ACH Only - Part 1 of 2: Adding a Recipient	73
ACH Only - Part 2 of 2: Recipient Account Detail	74
ACH & Wire - Part 1 of 4: Adding a Recipient	75
ACH & Wire - Part 2 of 4: Beneficiary Bank Detail	76
ACH & Wire - Part 3 of 4: Intermediary Bank Detail	77
ACH & Wire - Part 4 of 4: Recipient Account Detail	78
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	79
Wires Only (Domestic) - Part 2 of 4: Beneficiary Bank Detail	80
Wires Only (Domestic) - Part 3 of 4: Intermediary Bank Detail	81
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail	82
Wires Only (International) - Part 1 of 3: Adding a Recipient	83
Wires Only (International) - Part 2 of 3: Beneficiary Bank Detail	84
Wires Only (International) - Part 3 of 3: Recipient Account Detail	85
Editing a Recipient	86
Editing a Recipient’s Templates	87
Deleting a Recipient	88
Payments	89
Payment Template Overview	89
Creating a Template	90
ACH Batch	91
ACH Collection	93
Domestic Wire	95
International Wire	97
Sending a Single Payment	99
ACH Batch	99
ACH Collection	102
Domestic Wire	105
International Wire	107
Payment From File	109
Importing a NACHA file	111
Viewing, Approving or Canceling a Transaction	113
Single Transaction	113
Multiple Transactions	114
Editing or Using a Template	115
Deleting a Template	116
Wire Activity Report	117
ACH Pass-Thru	118
ACH NACHA Upload Errors	118
ACH NACHA Upload Details	119
Mobile Authorizations	120
Positive Pay	121
Introduction	121
Managing Exceptions	122
Viewing Positive Pay Decisions	124
Add a Check Confirmation	125
Submit Issued Check File	126
Advanced Positive Pay	127
Introduction	127
Quick Exception Processing	128
Submit Issued Check File	131
Add New Issued Check File	132
Void a Check	133
Check Search	134
Transaction Extracts	136
ACH Transaction Search	137
ACH Reporting	138
Exception Items	139
Daily Checks Issued Summary	141
Account Reconciliation	142
Check Reconciliation Summary	143
Payee Match Report	144
ACH Authorization Rules Setup	145
Create an ACH Authorization Rule	145
Manage ACH Authorization Rules	147
Issued Check File Processing Log	148
Business Bill Pay	149
Home Page Overview	149
Add a Payee	151
Company	151
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information	153
Individual Electronic Payments: If You Have an Individual’s Account Information	155
Individual Check Payments	157
Activate a Payee	159
Import Payees	160
Edit a Payee	163
Delete a Payee	164
Add and Manage Categories	165
Single Payment	166
Edit or Stop a Single Payment	167
Create a Recurring Payment	168
Edit or Stop a Recurring Payment	170
Payment Approval	172
Add a Transfer Account	173
Delete or Edit a Transfer Account	174
One-Time Transfer	175
Edit or Stop a Single Transfer	176
Recurring Transfers	177
Edit or Stop a Recurring Transfer	178
Transfer Approval	180
Calendar	181
Company Profile	182
Delete or Edit Bill Pay Accounts	183
Modify User Permissions	184
Personal Profile	185
e-Notifications	186
Events	186
Logout	187
Recurring	188
Reminders	189
Reports	190

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