Spencer Savings Bank Cash Management Guide
First page
Table of contents
Next page
Last page
Getting Started
9
Business Online Banking Overview
9
Users
9
Recipients
9
Business Online Banking Transaction Types
10
Logging Off
11
Resetting a Forgotten Password
12
Home Page
14
Home Page Overview
14
Asset Summary Overview
16
Account Details Overview
17
Quick Transfer
19
Account Nickname
20
Account Grouping
21
Editing a Group Name
22
Deleting a Group
22
Security
23
Protecting Your Information
23
General Guidelines
23
Login ID and Password
23
Fraud Prevention
23
Security Preferences
24
Change Password
24
Change Login ID
25
Secure Delivery
26
Mobile Security Preferences
27
Enabling Touch ID or Fingerprint Login
27
Enabling Passcode Authentication
29
Enabling Face ID
30
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login
31
Apple® Watch
32
Apple® Watch Setup
32
Viewing Balances and Transactions
32
Alerts Overview
33
Account Alerts
34
History Alerts
35
Online Transaction Alerts
36
Reminders
37
Security Alerts Overview
38
Editing Delivery Preferences
38
Enabling and Disabling Push Notifications
39
Secure Message Overview
40
Sending a Secure Message
41
Transactions
42
Funds Transfer
42
Online Activity Overview
44
Using Filters
45
Creating or Deleting Custom Views Using Favorites
45
Editing Transactions
46
Canceling Transactions
47
Services
48
Stop Payment Request
48
Check Reorder
49
Quick Balance
51
To Enable Quick Balance
51
To Use Quick Balance
52
Settings
53
Account Preferences
53
Text Enrollment
54
Accessibility
56
Locations
57
Branches and ATMs
57
Commercial
58
Users Overview
58
User Management Overview
59
Adding a New User
60
Part 1 of 5: Establishing Transaction Type Rights
61
Part 2 of 5: Disabling a Transaction Type
62
Part 3 of 5: Editing Approval Limits for a Transaction Type
63
Part 4 of 5: Establishing Rights to Access Features
64
Part 5 of 5: Establishing Rights to Access Accounts
65
Editing an Existing User’s Rights
66
Deleting a User
67
Recipient Overview
68
ACH Only- Part 1 of 2: Adding a Recipient
69
ACH Only- Part 2 of 2: Recipient Account Detail
70
ACH & Wire- Part 1 of 4: Adding a Recipient
71
ACH & Wire- Part 2 of 4: Beneficiary Bank Detail
72
ACH & Wire- Part 3 of 4: Intermediary Bank Detail
73
ACH & Wire- Part 4 of 4: Recipient Account Detail
74
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient
75
Wires Only (Domestic)- Part 2 of 4: Beneficiary Bank Detail
76
Wires Only (Domestic)- Part 3 of 4: Intermediary Bank Detail
77
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail
78
Wires Only (International)- Part 1 of 4: Adding a Recipient
79
Wires Only (International)- Part 2 of 4: Beneficiary Bank Detail
80
Wires Only (International)- Part 3 of 4: Intermediary Bank Detail
81
Wires Only (International)- Part 4 of 4: Recipient Account Detail
82
Editing a Recipient
83
Editing a Recipient’s Templates
84
Deleting a Recipient
85
Payment Template Overview
86
Creating a Template
87
ACH Batch
88
ACH Payment
90
ACH Collection
92
ACH Receipt
94
Domestic Wire
96
International Wire
98
Sending a Single Payment
100
ACH Batch
100
ACH Payment
103
ACH Collection
105
ACH Receipt
108
Domestic Wire
110
International Wire
112
Payment From File
114
Importing a CSV file
114
Importing a NACHA file
116
Viewing, Approving or Canceling a Transaction
118
Transaction Approvals Widget
118
Single Transaction
119
Multiple Transactions
120
Editing or Using a Template
121
Deleting a Template
122
Wire Activity Report
123
ACH Pass-Thru
124
Mobile Authorizations
125
Business Bill Pay
127
Home Page Overview
127
Add a Payee
129
Company
129
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information
131
Individual Electronic Payments: If You Have an Individual’s Account Information
133
Individual Check Payments
135
Activate a Payee
137
Import Payees
138
Edit a Payee
141
Delete a Payee
142
Add and Manage Categories
143
Single Payment
144
Edit or Stop a Single Payment
145
Create a Recurring Payment
146
Edit or Stop a Recurring Payment
148
Payment Approval
150
Add a Transfer Account
151
Delete or Edit a Transfer Account
152
One-Time Transfer
153
Edit or Stop a Single Transfer
154
Recurring Transfers
155
Edit or Stop a Recurring Transfer
156
Transfer Approval
158
Calendar
159
Company Profile
160
Delete or Edit Bill Pay Accounts
161
Modify User Permissions
162
Personal Profile
163
e-Notifications
164
Events
164
Logout
165
Recurring
166
Reminders
167
Reports
168
Positive Pay
169
Introduction
169
Add a Check Confirmation
170
Managing Exceptions
171
Advanced Positive Pay
173
Introduction
173
To Upload an Issued Check File
174
Manually Enter a Check
175
Void a Check
176
Managing Exceptions
177
Outstanding Issued Checks
179
Issued Check File Processing Log
180
ACH Reporting
181
Account Reconciliation
182
ACH Returns/NOC Report
183
User Setup
184
ACH Authorization Rules Setup
187
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