Spencer Savings Bank Cash Management Guide

Getting Started9
Business Online Banking Overview9
Users9
Recipients9
Business Online Banking Transaction Types10
Logging Off11
Resetting a Forgotten Password12
Home Page14
Home Page Overview14
Asset Summary Overview16
Account Details Overview17
Quick Transfer19
Account Nickname20
Account Grouping21
Editing a Group Name22
Deleting a Group22
Security23
Protecting Your Information23
General Guidelines23
Login ID and Password23
Fraud Prevention23
Security Preferences24
Change Password24
Change Login ID25
Secure Delivery26
Mobile Security Preferences27
Enabling Touch ID or Fingerprint Login27
Enabling Passcode Authentication29
Enabling Face ID30
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login31
Apple® Watch32
Apple® Watch Setup32
Viewing Balances and Transactions32
Alerts Overview33
Account Alerts34
History Alerts35
Online Transaction Alerts36
Reminders37
Security Alerts Overview38
Editing Delivery Preferences38
Enabling and Disabling Push Notifications39
Secure Message Overview40
Sending a Secure Message41
Transactions42
Funds Transfer42
Online Activity Overview44
Using Filters45
Creating or Deleting Custom Views Using Favorites45
Editing Transactions46
Canceling Transactions47
Services48
Stop Payment Request48
Check Reorder49
Quick Balance51
To Enable Quick Balance51
To Use Quick Balance52
Settings53
Account Preferences53
Text Enrollment54
Accessibility56
Locations57
Branches and ATMs57
Commercial58
Users Overview58
User Management Overview59
Adding a New User60
Part 1 of 5: Establishing Transaction Type Rights61
Part 2 of 5: Disabling a Transaction Type62
Part 3 of 5: Editing Approval Limits for a Transaction Type63
Part 4 of 5: Establishing Rights to Access Features64
Part 5 of 5: Establishing Rights to Access Accounts65
Editing an Existing User’s Rights66
Deleting a User67
Recipient Overview68
ACH Only- Part 1 of 2: Adding a Recipient69
ACH Only- Part 2 of 2: Recipient Account Detail70
ACH & Wire- Part 1 of 4: Adding a Recipient71
ACH & Wire- Part 2 of 4: Beneficiary Bank Detail72
ACH & Wire- Part 3 of 4: Intermediary Bank Detail73
ACH & Wire- Part 4 of 4: Recipient Account Detail74
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient75
Wires Only (Domestic)- Part 2 of 4: Beneficiary Bank Detail76
Wires Only (Domestic)- Part 3 of 4: Intermediary Bank Detail77
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail78
Wires Only (International)- Part 1 of 4: Adding a Recipient79
Wires Only (International)- Part 2 of 4: Beneficiary Bank Detail80
Wires Only (International)- Part 3 of 4: Intermediary Bank Detail81
Wires Only (International)- Part 4 of 4: Recipient Account Detail82
Editing a Recipient83
Editing a Recipient’s Templates84
Deleting a Recipient85
Payment Template Overview86
Creating a Template87
ACH Batch88
ACH Payment90
ACH Collection92
ACH Receipt94
Domestic Wire96
International Wire98
Sending a Single Payment100
ACH Batch100
ACH Payment103
ACH Collection105
ACH Receipt108
Domestic Wire110
International Wire112
Payment From File114
Importing a CSV file114
Importing a NACHA file116
Viewing, Approving or Canceling a Transaction118
Transaction Approvals Widget118
Single Transaction119
Multiple Transactions120
Editing or Using a Template121
Deleting a Template122
Wire Activity Report123
ACH Pass-Thru124
Mobile Authorizations125
Business Bill Pay127
Home Page Overview127
Add a Payee129
Company129
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information131
Individual Electronic Payments: If You Have an Individual’s Account Information133
Individual Check Payments135
Activate a Payee137
Import Payees138
Edit a Payee141
Delete a Payee142
Add and Manage Categories143
Single Payment144
Edit or Stop a Single Payment145
Create a Recurring Payment146
Edit or Stop a Recurring Payment148
Payment Approval150
Add a Transfer Account151
Delete or Edit a Transfer Account152
One-Time Transfer153
Edit or Stop a Single Transfer154
Recurring Transfers155
Edit or Stop a Recurring Transfer156
Transfer Approval158
Calendar159
Company Profile160
Delete or Edit Bill Pay Accounts161
Modify User Permissions162
Personal Profile163
e-Notifications164
Events164
Logout165
Recurring166
Reminders167
Reports168
Positive Pay169
Introduction169
Add a Check Confirmation170
Managing Exceptions171
Advanced Positive Pay173
Introduction173
To Upload an Issued Check File174
Manually Enter a Check175
Void a Check176
Managing Exceptions177
Outstanding Issued Checks179
Issued Check File Processing Log180
ACH Reporting181
Account Reconciliation182
ACH Returns/NOC Report183
User Setup184
ACH Authorization Rules Setup187

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