Suffolk Federal Your Guide to Personal Online Banking

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................8 Logging Off.....................................................................................................................8 Resetting a Forgotten Password..................................................................................9 Home Page Home Page Overview..................................................................................................11 Account Details Overview...........................................................................................13 Quick Transfer. ............................................................................................................15 Account Nickname. .....................................................................................................16 Account Grouping. ......................................................................................................17 Editing a Group Name. ........................................................................................................ 18 Deleting a Group. ................................................................................................................. 18 Security Protecting Your Information......................................................................................19 General Guidelines............................................................................................................... 19 Login ID and Password........................................................................................................ 19 Fraud Prevention.................................................................................................................. 19 Security Preferences...................................................................................................20 Change Password................................................................................................................. 20 Change Login ID. .................................................................................................................. 21 Secure Delivery..................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login............................................................................. 23 Enabling Passcode Authentication..................................................................................... 25 Enabling Face ID. .................................................................................................................. 26 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 27 Apple® Watch..............................................................................................................28 Apple® Watch Setup............................................................................................................ 28 Viewing Balances and Transactions................................................................................... 28 Alerts Overview............................................................................................................29 Account Alerts....................................................................................................................... 30 History Alerts. ....................................................................................................................... 31 Online Transaction Alerts.................................................................................................... 32 Reminders............................................................................................................................. 33 Security Alerts Overview.............................................................................................34 Editing Delivery Preferences............................................................................................... 34 Enabling and Disabling Push Notifications. .............................................................35 Secure Message Overview. ........................................................................................36 Sending a Secure Message.........................................................................................37