The Callaway Bank Digital Banking Guide Business

First page Table of contents Next page Last page
Getting Started6
Business Digital Banking Overview6
Sub-Users6
Companies6
Transaction Type Overview7
Logging In8
Logging Off9
Multi-Factor Authentication10
Logging Off11
DUO Mobile12
Sub-Users14
Sub-Users Overview14
Sub-Users Overview15
Adding a New Sub-User16
Editing a Sub-User18
Part 1: Editing Sub-User Access19
Part 2: Editing Sub-User Limits20
Deleting a Sub-User21
Company Management22
Company Management Overview22
Adding Participant to an Existing Company23
Uploading Participants25
Editing a Company26
ACH27
New ACH Batch27
Part 1: Creating an ACH Batch27
Part 2: Adding an Existing Participant29
Part 3: Adding a Detailed Record30
Part 4: Finalizing the ACH Batch32
Part 5: Scheduling the ACH Batch33
Part 6: Reviewing the ACH Batch34
Part 7: Multi-Factor Authentication35
Creating an ACH Template36
Part 1: Creating an ACH Template36
Part 2: Adding an Existing Participant38
Part 3: Adding a Detail Record39
Part 4: Finalizing an ACH Template41
Part 5: Reviewing an ACH Template42
Initiating a Template43
Part 1: Initiating a Template43
Part 2: Scheduling an ACH Batch45
Part 3: Reviewing an ACH Batch46
Part 4: Multi-Factor Authentication47
Editing an ACH Template48
Deleting an ACH Template49
ACH File Upload50
Creating a Template for Delimiter Separated File Uploads52
Editing a Template for Delimiter Separated File Uploads54
Deleting a Template for Delimiter Separated File Uploads55
Uploading a Delimiter Separated File56
Editing an ACH Batch59
Deleting an ACH Batch60
Approving an ACH Batch61
Reversing an ACH Batch62
Wires64
New Domestic Wire64
Part 1: Recipient Information65
Part 2: (Optional) Beneficiary and Intermediary Institutions66
Part 3: Schedule Wire Payment67
Part 4: Review Wire Payment68
Part 5: Multi-Factor Authentication69
New International Wire70
Part 1: Recipient Information71
Part 2: (Optional) Intermediary Institutions73
Part 3: Schedule Wire Payment74
Part 4: Review Wire Payment75
Part 5: Multi-Factor Authentication76
Creating a Domestic Wire Template77
Part 1: Recipient Information77
Part 2: (Optional) Beneficiary and Intermediary Institutions79
Part 3: Template Name80
Part 4: Review Wire Template81
Creating an International Wire Template82
Part 1: Recipient Information82
Part 2: (Optional) Intermediary Institutions85
Part 3: Template Name86
Part 4: Review Wire Template87
Initiating a Template88
Part 1: Initiating a Template88
Part 2: Scheduling a Wire89
Part 3: Reviewing a Wire90
Editing a Wire Template91
Deleting a Wire Template93
Editing a Wire94
Deleting a Wire95
Approving a Wire96
Rejecting a Wire97
Wire History98
Positive Pay99
Introduction99
Manually Add a Check100
Check Upload Templates102
Fixed Length Template102
Delimiter Separated Template104
Edit Upload Templates106
Manually Add Checks Via Upload108
Managing Exceptions111
Historical Decisions113
Reports114
Creating a New Report114
Running an Existing Report115
Editing a Report116
Deleting a Report117
Alerts118
Alerts Overview118
Custom Alerts119
Business Banking Alerts120
Security Alerts121
Turning Alerts On and Off122
Editing or Deleting Alerts123
Previous Alerts124
Autobooks125
Overview125
Send an Invoice126
Send a Recurring Invoice128
Edit Invoice Draft130
Mark Invoice as Paid131
Copy Invoice133
Email Invoice135
Cancel Invoice136
Edit Recurring Schedule137
Pause Recurring Schedule139
Resume Recurring Schedule140
Cancel Recurring Schedule141
Export Invoices142
New Estimate143
Edit an Estimate145
Email an Estimate147
Create an Invoice from an Estimate148
Cancel an Estimate150
Export Estimates151
Add a Customer152
Import Customers153
Export Customers154
Edit a Customer155
Archive a Customer157
Invoice Balance Details159
New Product/Service160
Edit Product/Service161
Delete Product/Service163
Invoice Settings164
Edit Invoice Reminders and Fees165
Payment Form Settings167
Share Your Payment Form Link168
Email Your Payment Form Link169
Payments170
Refund a Payment171
Cancel a Payment172
Reports173

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