The Commerce Bank: Online Banking Basics Guide

Getting Started7
Logging In7
Logging Off7
Resetting A Forgotten Password8
Home Page10
Home Page Overview10
Asset Summary Overview12
Quick Transfer14
Account Nickname15
Account Grouping16
Editing a Group Name17
Deleting a Group17
Protecting Your Information18
General Guidelines18
Login ID and Password18
Fraud Prevention18
Security Preferences19
Change Password19
Change Login ID20
Secure Delivery21
Mobile Security Preferences22
Enabling Touch ID or Fingerprint Login22
Enabling Passcode Authentication24
Enabling Face ID25
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login26
AppleĀ® Watch27
AppleĀ® Watch Setup27
Viewing Balances and Transactions27
Alerts Overview28
Account Alerts29
History Alerts30
Online Transaction Alerts31
Security Alerts Overview33
Editing Delivery Preferences33
Enabling and Disabling Push Notifications34
Secure Message Overview35
Sending a Secure Message36
Moving Money Overview37
Funds Transfer38
Adding a Personal External Account40
Verifying a Personal External Account41
Wire Transfer Reports42
Activity Center Overview43
Using Filters44
Creating or Deleting Custom Views Using Favorites44
Editing Transactions45
Canceling Transactions46
Bill Payment47
Creating a Payee48
Known Company48
Unknown Company50
Editing a Payee54
Deleting a Payee55
Schedule Payments57
Automatic Payments58
Editing Pending Payments60
Cancel Pending Payments61
Viewing Transaction Details62
Single Transaction62
Multiple Transactions63
Creating a Reminder65
Managing Reminders67
Editing Reminders68
Deleting Reminders69
Moving Payments70
Editing Account Name71
Deleting an Account72
Stop Payment Request73
Single Check73
Multiple Checks74
Check Reorder75
Text Enrollment77
Account Preferences80
Mobile Authorizations81
Statement Delivery83
Mobile RDC Enrollment85
Mobile Deposits86
Address Change Request87

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