The Commerce Bank: Online Banking Basics Guide
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Table of contents
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Getting Started
7
Logging In
7
Logging Off
7
Resetting A Forgotten Password
8
Home Page
10
Home Page Overview
10
Asset Summary Overview
12
Quick Transfer
14
Account Nickname
15
Account Grouping
16
Editing a Group Name
17
Deleting a Group
17
Security
18
Protecting Your Information
18
General Guidelines
18
Login ID and Password
18
Fraud Prevention
18
Security Preferences
19
Change Password
19
Change Login ID
20
Secure Delivery
21
Mobile Security Preferences
22
Enabling Touch ID or Fingerprint Login
22
Enabling Passcode Authentication
24
Enabling Face ID
25
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login
26
Apple® Watch
27
Apple® Watch Setup
27
Viewing Balances and Transactions
27
Alerts Overview
28
Account Alerts
29
History Alerts
30
Online Transaction Alerts
31
Reminders
32
Security Alerts Overview
33
Editing Delivery Preferences
33
Enabling and Disabling Push Notifications
34
Secure Message Overview
35
Sending a Secure Message
36
Transactions
37
Moving Money Overview
37
Funds Transfer
38
Adding a Personal External Account
40
Verifying a Personal External Account
41
Wire Transfer Reports
42
Activity Center Overview
43
Using Filters
44
Creating or Deleting Custom Views Using Favorites
44
Editing Transactions
45
Canceling Transactions
46
Bill Payment
47
Overview
47
Creating a Payee
48
Known Company
48
Unknown Company
50
Person
52
Editing a Payee
54
Deleting a Payee
55
eBills
56
Schedule Payments
57
Automatic Payments
58
Editing Pending Payments
60
Cancel Pending Payments
61
Viewing Transaction Details
62
Single Transaction
62
Multiple Transactions
63
Creating a Reminder
65
Managing Reminders
67
Editing Reminders
68
Deleting Reminders
69
Moving Payments
70
Editing Account Name
71
Deleting an Account
72
Services
73
Stop Payment Request
73
Single Check
73
Multiple Checks
74
Check Reorder
75
Text Enrollment
77
Settings
79
Profile
79
Account Preferences
80
Mobile Authorizations
81
Statement Delivery
83
Accessibility
84
Mobile RDC Enrollment
85
Mobile Deposits
86
Address Change Request
87
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