The Commerce Bank: Online Banking Basics Guide

Getting Started7
Logging In7
Logging Off7
Resetting A Forgotten Password8
Home Page10
Home Page Overview10
Asset Summary Overview12
Account Details Overview13
Quick Transfer15
Account Nickname16
Account Grouping17
Editing a Group Name18
Deleting a Group18
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Password20
Change Login ID21
Secure Delivery22
Mobile Security Preferences23
Enabling Touch ID or Fingerprint Login23
Disabling Touch ID or Fingerprint Login25
Enabling Face ID26
Alerts Overview27
Account Alerts28
History Alerts29
Online Transaction Alerts30
Security Alerts Overview32
Editing Delivery Preferences32
Enabling and Disabling Push Notifications33
Secure Message Overview34
Sending a Secure Message35
Transaction Types36
Moving Money Overview36
Funds Transfer37
Adding a Personal External Account39
Verifying a Personal External Account40
Wire Transfer Reports41
Activity Center Overview42
Using Filters43
Creating or Deleting Custom Views Using Favorites43
Editing Transactions44
Canceling Transactions45
Bill Payment46
Creating a Payee47
Known Company47
Unknown Company49
Editing a Payee53
Deleting a Payee54
Schedule Payments56
Automatic Payments57
Editing Pending Payments59
Cancel Pending Payments60
Viewing Transaction Details61
Single Transaction61
Multiple Transactions62
Creating a Reminder64
Managing Reminders66
Editing Reminders67
Deleting Reminders68
Moving Payments69
Editing Account Name70
Deleting an Account71
Address Change Request72
Stop Payment Request73
Single Check73
Multiple Checks74
Check Reorder75
Text Enrollment77
Account Preferences80
Mobile Authorizations81
Statement Delivery83
Mobile Deposit Enrollment85
Mobile Deposits86

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