The Community Bank Digital Banking Business Features Guide

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................4 Sub-Users................................................................................................................................ 4 Transaction Type Overview................................................................................................... 4 Logging In.......................................................................................................................5 Logging Off.............................................................................................................................. 5 Resetting a Forgotten Password..................................................................................6 User Management Sub-Users Overview......................................................................................................7 Adding a New Sub-User................................................................................................9 Editing a Sub-User.......................................................................................................10 Part 1: Editing Sub-User Permissions................................................................................ 11 Part 2: Editing Sub-User Account Access........................................................................... 12 Account Access............................................................................................................14 Hold Account Access............................................................................................................ 14 Remove Account Hold......................................................................................................... 15 Deleting a Sub-User....................................................................................................16 ACH ACH Overview..............................................................................................................17 New ACH Batch............................................................................................................18 Part 1: Creating an ACH Batch............................................................................................ 18 Part 2: Adding a Recipient................................................................................................... 19 ACH File Upload...........................................................................................................21 Editing an ACH Batch..................................................................................................23 Editing or Adding a Recipient to an ACH Batch.......................................................24 Editing or Deleting a Recipient...................................................................................25 Deleting an ACH Batch................................................................................................27 Review and Initiate a One-Time ACH Batch.............................................................28 Review and Initiate a Recurring ACH Batch..............................................................30 Review and Initiate Multiple ACH Batches...............................................................32 Uninitiate an ACH Batch.............................................................................................34 Tax Payments...............................................................................................................35 Wires Wire Overview..............................................................................................................37 New Wire......................................................................................................................38 Part 1: Creating a Wire......................................................................................................... 38 Part 2: Recipient Information.............................................................................................. 39 Part 3: Receiving and Intermediary Institutions............................................................... 40