The Police Credit Union Onlline Banking User Guide

First page Table of contents Next page Last page

Getting Started	7
New User Enrollment	7
Logging In	9
Logging Off	9
Resetting A Forgotten Password	10
Home Page	12
Home Page Overview	12
Asset Summary Overview	14
Account Details Overview	15
Visa Card Managment	17
Mortgage Servicing	19
Quick Transfer	21
Account Grouping	22
Editing a Group Name	23
Deleting a Group	23
Security	24
Protecting Your Information	24
General Guidelines	24
Login ID and Password	24
Fraud Prevention	24
Security Preferences	25
Change Password	25
Change Login ID	26
Secure Delivery	27
Mobile Security Preferences	28
Enabling Touch ID or Fingerprint Login	28
Disabling Passcode Authentication, Touch ID or Fingerprint Login	30
Alerts Overview	31
Date Alerts	32
Account Alerts	33
History Alerts	34
Online Transaction Alerts	35
Security Alerts Overview	36
Edit Delivery Preferences	36
Secure Message Overview	37
Sending a Secure Message	38
Transaction Types	39
Moving Money Overview	39
Transactions	41
Funds Transfer	41
To a Member	43
Linking Someone’s The Police CU Account	43
Single Transfers Between The Police CU Accounts	44
Adding A Personal External Account	45
Verifying A Personal External Account	46
Account Activity Overview	47
Using Filters	48
Creating or Deleting Custom Views Using Favorites	48
Canceling Transactions	49
Bill Pay	50
Bill Pay Overview	50
Creating a Payee	50
Deleting a Payee	52
Making a Single Payment	53
Paying Multiple Bills	54
Payment Activity	55
Cancel a Pending Payment	56
Payments Overview	57
Hiding or Unhiding Payees from Payment Screen	58
Creating a Payee Overview	59
Creating a Payee: Company	60
Creating a Payee: Person	62
Part 1 of 3: Choosing Payee and Payment Method	62
Part 2 of 3: Adding Payee Information	63
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code	64
Editing a Payee	65
Deleting a Payee	66
Scheduling Payments	67
Rush Delivery	68
Recurring Payments	70
Editing Payments	71
Canceling Payments	72
Setting Up eBills	73
Adding an Account	74
Editing an Account	75
Deleting an Account	76
Editing Personal Information	77
Editing Alerts	78
Categories	79
Editing a Category	80
Deleting a Category	81
Statements	82
Statements	82
Statement Delivery	83
MoneyTrac	84
MoneyTrac	84
Account Services	85
See my FICO® Score	85
Travel Notification	86
Open New Account	87
Stop Check Payment Request	88
Single Check	88
Multiple Checks	91
Order Checks	94
Stop Electronic Payment	95
Check Withdrawal	96
Settings	97
Update Profile	97
Account Preferences	98
Text Enrollment	99
Themes and Languages	101
Accessibility	102
Locations	103
Branches and ATMs	103

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