The Police Credit Union Onlline Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting A Forgotten Password...............................................................................10 Home Page Home Page Overview .................................................................................................12 Asset Summary Overview................................................................................................... 14 Account Details Overview ..........................................................................................15 Visa Card Managment ................................................................................................17 Mortgage Servicing .....................................................................................................19 Quick Transfer.............................................................................................................21 Account Grouping.......................................................................................................22 Editing a Group Name......................................................................................................... 23 Deleting a Group.................................................................................................................. 23 Security Protecting Your Information......................................................................................24 General Guidelines .............................................................................................................. 24 Login ID and Password........................................................................................................ 24 Fraud Prevention ................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password ................................................................................................................ 25 Change Login ID................................................................................................................... 26 Secure Delivery .................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login ............................................................................ 28 Enabling Passcode Authentication .................................................................................... 30 Disabling Passcode Authentication, Touch ID or Fingerprint Login .............................. 31 Alerts Overview ...........................................................................................................32 Date Alerts ............................................................................................................................ 33 Account Alerts ...................................................................................................................... 34 History Alerts........................................................................................................................ 35 Online Transaction Alerts ................................................................................................... 36 Security Alerts Overview ............................................................................................37 Edit Delivery Preferences.................................................................................................... 37 Secure Message Overview.........................................................................................38 Sending a Secure Message ........................................................................................39