The Tennessee Credit Union Core Conversion Features and Benefits

TELLER RECEIPTS Your receipts for teller transactions are changing. Receipts will now be portrait. They will also include details about your transactions. Members will temporarily sign hard copy receipts instead of signing electronically. TELEPHONE BANKING To use Express Call, first-time users will log in using the last four digits of their SSN number as their PIN. Once logged in, users can reset their PIN. STATEMENTS As we transition to our new system, members will receive two (2) statements in September 2019. The first statement will be sent from our old carrier and will be cut after September 20. A second statement will be sent from our new carrier beginning September 20 through September 30. If members lose a statement or do not receive one, TTCU will print said statement for members for free.