The Tennessee Credit Union Online Desktop E-Guide

Getting Started7
User Enrollment7
New User7
Logging Off8
Resetting a Forgotten Username9
Resetting a Forgotten Password10
Transactions Page11
Transactions Page Overview11
Account Settings13
Viewing and Printing a Transaction Image14
Attaching an Image to a Transaction15
Security16
Protecting Your Information16
General Guidelines16
Login ID and Password16
Fraud Prevention16
Alerts Overview17
Edit Delivery Preferences17
Editing Alerts18
Account Alerts18
Security Alerts19
Secure Message Overview20
Sending a Secure Message21
Transaction Types22
Moving Money Overview22
Transactions24
Transfers24
Managing Transfers26
External Transfers27
Adding External Account27
Deleting an External Account29
External Account Transfer30
Manage External Transfers31
Pay a TTCU Member32
Adding a Payee32
Deleting a Payee33
Sending Money34
Viewing Payment Details35
Pay a Person36
Sending Money36
Requesting Money37
Deleting a Payee38
Viewing Activity Overview39
Mobile Deposit40
Viewing Check Deposit History41
Loan Transfers42
Managing Transfers44
Enhanced Bill Pay45
Bill Pay Overview45
Creating a Payee45
Schedule Payments47
Recurring Payments48
Rush Delivery49
Edit or Cancel Payments50
Picture Pay51
Updating Preferences53
Services54
Stop Payment Request54
Single Check54
Range of Checks56
Manage Cards58
Disabling or Enabling a Card58
Manage Cards59
Disabling Merchant Controls59
Disabling Transaction Controls60
Disabling Amount Limit61
Statement Delivery62
Account Reporting64
Creating a New Report64
Deleting an Existing Report65
Running an Existing Report66
Settings67
Profile67
Settings68
Changing Account Order68
Text Enrollment69
Locations71
Branches and ATMs71
Contact Us72
Important Phone Numbers72

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