The Tennessee Credit Union Online Desktop E-Guide
First page
Table of contents
Next page
Last page
Getting Started
7
User Enrollment
7
New User
7
Logging Off
8
Resetting a Forgotten Username
9
Resetting a Forgotten Password
10
Transactions Page
11
Transactions Page Overview
11
Account Settings
13
Viewing and Printing a Transaction Image
14
Attaching an Image to a Transaction
15
Security
16
Protecting Your Information
16
General Guidelines
16
Login ID and Password
16
Fraud Prevention
16
Alerts Overview
17
Edit Delivery Preferences
17
Editing Alerts
18
Account Alerts
18
Security Alerts
19
Secure Message Overview
20
Sending a Secure Message
21
Transaction Types
22
Moving Money Overview
22
Transactions
24
Transfers
24
Managing Transfers
26
External Transfers
27
Adding External Account
27
Deleting an External Account
29
External Account Transfer
30
Manage External Transfers
31
Pay a TTCU Member
32
Adding a Payee
32
Deleting a Payee
33
Sending Money
34
Viewing Payment Details
35
Pay a Person
36
Sending Money
36
Requesting Money
37
Deleting a Payee
38
Viewing Activity Overview
39
Mobile Deposit
40
Viewing Check Deposit History
41
Loan Transfers
42
Managing Transfers
44
Enhanced Bill Pay
45
Bill Pay Overview
45
Creating a Payee
45
Schedule Payments
47
Recurring Payments
48
Rush Delivery
49
Edit or Cancel Payments
50
Picture Pay
51
Updating Preferences
53
Services
54
Stop Payment Request
54
Single Check
54
Range of Checks
56
Manage Cards
58
Disabling or Enabling a Card
58
Manage Cards
59
Disabling Merchant Controls
59
Disabling Transaction Controls
60
Disabling Amount Limit
61
Statement Delivery
62
Account Reporting
64
Creating a New Report
64
Deleting an Existing Report
65
Running an Existing Report
66
Settings
67
Profile
67
Settings
68
Changing Account Order
68
Text Enrollment
69
Locations
71
Branches and ATMs
71
Contact Us
72
Important Phone Numbers
72
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