Town and Country Bank Digital Banking Business User Guide

Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Multi-Factor Authentication8
Logging Off9
DUO Mobile10
Sub-Users12
Sub-Users Overview12
Sub-Users Overview13
Adding a New Sub-User14
Editing a Sub-User16
Part 1: Editing Sub-User Access17
Part 2: Editing Sub-User Limits18
Deleting a Sub-User19
Company Management20
Company Management Overview20
Adding a Participant to an Existing Company21
Uploading Participants23
Editing a Company24
ACH25
New ACH Batch25
Part 1: Creating an ACH Batch25
Part 2: Adding an Existing Participant27
Part 3: Adding a Detailed Record28
Part 4: Finalizing the ACH Batch30
Part 5: Scheduling the ACH Batch31
Part 6: Reviewing the ACH Batch32
Part 7: Multi-Factor Authentication33
Creating an ACH Template34
Part 1: Creating an ACH Template34
Part 2: Adding an Existing Participant36
Part 3: Adding a Detail Record37
Part 4: Finalizing an ACH Template39
Part 5: Reviewing an ACH Template40
Initiating a Template41
Part 1: Initiating a Template41
Part 2: Scheduling an ACH Batch43
Part 3: Reviewing an ACH Batch44
Part 4: Multi-Factor Authentication45
Editing an ACH Template46
Deleting an ACH Template47
ACH File Upload48
Creating a Template for Delimiter Separated File Uploads50
Editing a Template for Delimiter Separated File Uploads52
Deleting a Template for Delimiter Separated File Uploads53
Uploading a Delimiter Separated File54
Editing an ACH Batch57
Deleting an ACH Batch58
Approving an ACH Batch59
Reversing an ACH Batch60
Tax Payments62
NOCS/Returns63
To Correct a NOC63
To Mark a Return as Reviewed65
Wires66
New Domestic Wire66
Part 1: Recipient Information67
Part 2: (Optional) Beneficiary and Intermediary Institutions68
Part 3: Schedule Wire Payment69
Part 4: Review Wire Payment70
Part 5: Multi-Factor Authentication71
Creating a Domestic Wire Template72
Part 1: Recipient Information72
Part 2: (Optional) Beneficiary and Intermediary Institutions74
Part 3: Template Name75
Part 4: Review Wire Template76
Initiating a Template77
Part 1: Initiating a Template77
Part 2: Scheduling a Wire78
Part 3: Reviewing a Wire79
Editing a Wire Template80
Deleting a Wire Template82
Editing a Wire83
Deleting a Wire84
Approving a Wire85
Rejecting a Wire86
Wire History87
Positive Pay88
Introduction88
Manually Add a Check89
Check Upload Templates91
Fixed Length Template91
Delimiter Separated Template93
Edit Upload Templates95
Manually Add Checks Via Upload97
Managing Exceptions100
Historical Decisions102
Reports103
Creating a New Report103
Running an Existing Report104
Editing a Report105
Deleting a Report106
Alerts107
Alerts Overview107
Custom Alerts108
Business Banking Alerts109
Security Alerts110
Turning Alerts On and Off111
Editing or Deleting Alerts112
Previous Alerts113

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