Town and Country Bank Digital Banking Business User Guide

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................5 Sub-Users................................................................................................................................ 5 Companies. ............................................................................................................................. 5 Transaction Type Overview..........................................................................................6 Logging In.......................................................................................................................7 Multi-Factor Authentication.........................................................................................8 Logging Off.............................................................................................................................. 9 DUO Mobile........................................................................................................................... 10 Sub-Users Sub-Users Overview....................................................................................................12 Sub-Users Overview............................................................................................................. 13 Adding a New Sub-User ...................................................................................................... 14 Editing a Sub-User.......................................................................................................16 Part 1: Editing Sub-User Access.......................................................................................... 17 Part 2: Editing Sub-User Limits........................................................................................... 18 Deleting a Sub-User....................................................................................................19 Company Management Company Management Overview.............................................................................20 Adding a Participant to an Existing Company..........................................................21 Uploading Participants........................................................................................................ 23 Editing a Company......................................................................................................24 ACH New ACH Batch............................................................................................................25 Part 1: Creating an ACH Batch............................................................................................ 25 Part 2: Adding an Existing Participant................................................................................ 27 Part 3: Adding a Detailed Record....................................................................................... 28 Part 4: Finalizing the ACH Batch......................................................................................... 30 Part 5: Scheduling the ACH Batch...................................................................................... 31 Part 6: Reviewing the ACH Batch........................................................................................ 32 Part 7: Multi-Factor Authentication.................................................................................... 33 Creating an ACH Template.........................................................................................34 Part 1: Creating an ACH Template...................................................................................... 34 Part 2: Adding an Existing Participant................................................................................ 36 Part 3: Adding a Detail Record............................................................................................ 37 Part 4: Finalizing an ACH Template.................................................................................... 39 Part 5: Reviewing an ACH Template................................................................................... 40