Triad Bank Digital Banking User Guide

First page Table of contents Next page Last page

Getting Started	3
Business Online Banking Overview	9
Sub-Users	9
Companies	9
Logging In	10
Multi-Factor Authentication	12
Logging Off	13
Duo Mobile	14
Resetting a Forgotten Password	16
Retrieve a Forgotten Username	17
Transaction Type Overview	18
Accounts	19
Dashboard Overview	19
Account Details Overview	21
Transaction Details	23
Adding a New Account	24
Adding an Account to Triad PFM	25
Adding an External Account	26
Removing an External Account	28
Editing Favorite Accounts	29
Organize Dashboard	30
Reorder Accounts	30
Rename Accounts	31
Hide/Unhide Accounts	32
Hide/Unhide Dashboard Tiles	33
App Appearance	34
Favorite Payees	35
Selecting Favorite Payees	35
Triad PFM	36
Initial Setup	36
Tagging Transactions	37
Splitting a Transaction	39
Triad PFM Dashboard	41
Spending by Category	42
Budget	44
Adding Budgets	45
Managing Budgets	46
Add a Budget Alert	48
Cashflow Overview	49
Add a Bill or Income	50
Configure Accounts	51
Bills and Income	52
Net Worth	53
Add an Unlinked Asset or Debt	54
Goals	55
Adding Goals	56
Save for Goals	56
Pay Off Goals	57
Add a Goal Alert	58
Managing Goals	59
Security	60
Protecting Your Information	60
General Guidelines	60
Login ID and Password	60
Fraud Prevention	60
Login Settings	61
Change Username	61
Change Password	62
Change Security Questions	63
Recent Logins	64
Mobile Security Preferences	65
Enabling Biometric Sign-In	65
Enabling FaceID	66
Enabling PIN Login	67
Auto-Login	68
Alerts	69
Alerts Overview	69
Custom Alerts	70
Business Banking Alerts	71
Bill Pay Alerts	72
Security Alerts	73
Triad PFM Alerts	74
Turning Alerts On and Off	75
Editing or Deleting Alerts	76
Previous Alerts	77
Move Money	78
Move Money Overview	78
Bill Pay Enrollment	79
Adding a Payee	81
Bill Pay Payee - Company	81
Bill Pay Payee - Individual	83
Favoriting a Payee	86
Editing a Payee	87
Deleting a Payee	88
New Transaction	89
Transferring Money Between Your Accounts	89
Making a Loan Payment	91
Transferring Money to Another Person (P2P)	94
Making a Bill Pay Payment	96
Editing Transfers/Payments	98
Skip Transfers/Payments	99
Deleting Transfers/Payments	100
Deposit Checks	101
Remote Deposit	101
Services	102
Locations	102
Secure Message Overview	103
Sending a Secure Message	104
Submit a Form	105
Documents	106
Document Enrollment	106
Viewing Documents	107
Stop Payment	108
Single Check	108
Multiple Checks	110
ACH	112
Settings	115
Contact Settings	115
Adding a New Phone	115
Editing a Phone	116
Deleting a Phone	117
Editing an Email Address	118
Sub-Users	119
Sub-Users Overview	119
Linking Sub-Users To a Company	123
Removing a Sub-User From a Company	124
Editing a Sub-User	126
Part 1: Editing Sub-User Access	127
Part 3: Editing Sub-User Authentication	129
Deleting a Sub-User	130
Company Management	131
Company Management Overview	131
Adding a Participant to an Existing Company	132
Editing a Company	135
ACH	138
New ACH Batch	138
Part 1: Creating an ACH Batch	138
Part 2: Adding an Existing Participant	140
Part 6: Reviewing the ACH Batch	145
Creating an ACH Template	147
Part 1: Creating an ACH Template	147
Part 2: Adding an Existing Participant	149
Initiating a Template	154
Part 1: Initiating a Template	154
Part 3: Reviewing an ACH Batch	157
Editing an ACH Template	159
Deleting an ACH Template	160
ACH File Upload	161
Deleting a Template for Delimiter Separated File Uploads	166
Editing an ACH Batch	170
Deleting an ACH Batch	171
Approving an ACH Batch	172
Reversing an ACH Batch	173
Tax Payments	175
Wires	176
New Domestic Wire	176
Part 2: (Optional) Beneficiary and Intermediary Institutions	178
Part 3: Schedule Wire Payment	179
New International Wire	182
Creating a Domestic Wire Template	189
Part 1: Recipient Information	189
Part 2: (Optional) Beneficiary and Intermediary Institutions	191
Part 3: Template Name	192
Creating an International Wire Template	194
Part 1: Recipient Information	194
Initiating a Template	200
Part 1: Initiating a Template	200
Part 2: Scheduling a Wire	201
Editing a Wire Template	203
Deleting a Wire Template	205
Editing a Wire	206
Deleting a Wire	207
Approving a Wire	208
Rejecting a Wire	209
Wire History	210
Positive Pay	211
Introduction	211
Manually Add a Check	212
Check Upload Templates	214
Fixed Length Template	214
Delimiter Separated Template	216
Edit Upload Templates	218
Manually Add Checks Via Upload	220
Void Previously Issued Items	223
Managing Exceptions	224
Historical Decisions	226
Filters	227
Add Email Address to Receive Notifications	227
Add an Allowed Company	228
Manage Allowed Companies	229
Actions for Unlisted Companies	230
Block an ACH Item	231
Manage Blocked Items	232
Manage Watch List	233
Reports	235
Creating a New Report	235
Running an Existing Report	236
Editing a Report	237
Deleting a Report	238

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