UMB Business Online Banking User Guide

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The possible exception reasons are listed below. Exception Types:

• Amount Mismatch • Blocked Transaction • Check Number is Zero • Dup Paid Item/AMT Mismatch • Duplicate Paid Item • Paid Not Issued • Stale Dated Item • Previously Paid Item Posted • Voided Item • Payee Match Additional Name • Payee Match Over Amount Limit • Payee Name Mismatch

Note : The daily cutoff time for positive pay decisions is 2 p.m. local time. At this time, an automated Pay/Return decision is made on all “unresolved items” and business users are automatically put in “READ ONLY” mode to prevent any changes. After cutoff, business users must contact UMB at 800.342.9129 to alter the automated decision.

Positive Pay: Reviewing Execptions - Quick Exception Processing