UMB Digital Banking User Guide

Getting Started7
New User Enrollment7
Logging Off9
Resetting A Forgotten Password10
Accounts Page12
Accounts Page Overview12
Asset Summary Overview14
Account Overview15
Quick Transfer17
Account Nickname18
Details & Settings19
Account Grouping20
Editing a Group Name21
Deleting a Group21
Security22
Protecting Your Information22
General Guidelines22
User ID and Password22
Fraud Prevention22
Security Preferences23
Change Password23
Change User ID24
Secure Access Code Delivery25
Mobile Security Preferences26
Enabling Fingerprint or Facial Recognition Login26
Enabling Passcode Authentication28
Enabling Face ID30
Secure Message Overview31
Sending a Secure Message33
Alerts34
Alerts Overview34
Account Alerts35
History Alerts36
Online Transaction Alerts37
Reminder38
Security Alerts Overview39
Edit Delivery Preferences39
Enabling and Disabling Push Notifications40
Payments and Transfers41
Payments and Transfers Overview41
Transfer Money43
Adding A Personal External Account45
Add a Personal External Transfer Account46
Verify an External Transfer Account with Micro-Deposits48
Manage External Transfer Accounts49
Nickname External Transfer Accounts49
Remove External Transfer Accounts50
Pay Loan51
Pay Credit Card53
One-Time Payment53
Auto Payment54
Payment Overview55
Editing Payments56
Canceling Payments57
Online Activity Overview58
Using Filters59
Creating or Deleting Custom Views Using Favorites59
Editing Payments and Transfers60
Canceling Payments and Transfers61
Bill Pay62
Enrollment62
Overview63
Creating a Biller64
Known Company64
Unknown Company65
Person66
Editing a Biller67
Deleting a Biller68
Enabling eBills69
Paying eBills70
Canceling eBills Service for a Biller71
Scheduling Payments72
Single Payments72
Multiple Payments73
Automatic Payments75
Automatic Payments for eBills77
Edit an Automatic Payments78
Delete an Automatic Payments80
Rush Delivery82
Activity84
Editing Pending Payments85
Canceling Pending Payments87
Creating a Reminder89
Editing Reminders91
Deleting Reminders93
Card Management95
Card Controls95
Activate Card95
Disabling or a Card96
Enabling a Card97
Credit Limit Increase98
Replace Card100
Card Controls101
Update PIN103
Card Alerts104
Travel Notifications106
Services108
Account Statements108
Tax Statements109
Reordering Checks110
Text Banking111
Apple Watch113
Apple Watch Setup113
Viewing Balances and Transactions113
Settings114
Account Preferences114
My Profile - Address Change115
My Profile116
Statement Delivery Preferences117
Themes118
Accessibility119
Locations120
Branches and ATMs120

Made with FlippingBook flipbook maker