Umpqua Bank Online & Mobile Banking Guide

transactions

deposit a check

4. You’ll receive an on-screen confirmation as well as an email that lets you know we received the deposit. We’ll send you a separate email indicating when the deposit has been approved.

Additional Information: •

Funds will post to your account following our normal Funds Availability Policy. Funds are deposited the same business day when deposited before 6 pm PT. Deposits after 6 pm PT or non-business days will be deposited the following day. • Keep your check in a secure place. Once the funds have posted to your account, you may securely destroy the check after fifteen days. If you have questions or need assistance, contact us at 1-866-4UMPQUA. When contacting us, please have the name and version number of your mobile device (example: Apple ® iPhone ® 6, etc.) and operating system.

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