Unite Credit Union Online and Mobile Banking User Guide

Getting Started7
User Enrollment7
New User7
Desktop8
Mobile9
Logging Off9
Resetting a Forgotten Password10
Accounts Page11
Accounts Page Overview11
Desktop11
Desktop Account Details12
Mobile14
Desktop Account Preferences16
Edit Nickname16
Hide Account17
Unhide Account17
Mobile Account Preferences18
Edit Nickname18
Hide/Unhide Account19
Attaching an Image to a Transaction20
Desktop20
Mobile21
Security22
Protecting Your Information22
General Guidelines22
Login ID and Password22
Fraud Prevention22
Alerts Overview23
Desktop Delivery Preferences23
Mobile Delivery Preferences24
Editing Alerts25
Security Alerts25
Account Alerts26
Secure Message Overview27
Sending a Secure Message28
Mobile Security29
Enabling Touch ID, Fingerprint Login or Face ID29
Enabling PIN Login32
Transactions34
Account Transfers34
Delete a Pending Transfer36
Making a Loan Payment37
Member to Member39
Transfering Funds39
Mobile Deposit40
Viewing Check Deposit History41
Pay a Person42
External Transfers43
Bill Pay44
Bill Pay Overview44
Creating a Payee44
Editing a Payee46
Deleting a Payee47
Schedule Payments48
Desktop48
Mobile50
Recurring Payments51
Desktop51
Mobile52
Rush Delivery53
Setting Up eBills54
eBill Options55
Editing a Payment56
Deleting a Payment57
Payment History58
Pay a Person59
Edit Pay a Person Recipient61
Delete Pay a Person Recipient62
Send Money to a Recipient63
Transfer Between My Accounts65
Adding an External Account Using Plaid65
Adding an External Account Manually67
Verifying an External Account68
Deleting an External Account69
Transfering Money70
Change Transfer Amount71
Canceling a Transfer72
Updating Preferences73
Services74
Stop Payment Request74
Single Check74
Range of Checks76
Check Reorder78
Settings79
Profile79
Settings80
Changing Account Order80
Locations (Desktop)81
Branches and ATMs81
Locations (Android)82
Branches and ATMs82
Locations (Apple)83
Branches and ATMs83
Contact Us84
Important Phone Numbers84

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