Unite Credit Union Online and Mobile Banking User Guide

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Table of Contents

Getting Started User Enrollment ............................................................................................................7 New User................................................................................................................................. 7 Desktop ................................................................................................................................... 8 Mobile...................................................................................................................................... 9 Logging Off ............................................................................................................................. 9 Resetting a Forgotten Password ...............................................................................10 Accounts Page Accounts Page Overview............................................................................................11 Desktop ................................................................................................................................. 11 Desktop Account Details .................................................................................................... 12 Mobile.................................................................................................................................... 14 Desktop Account Preferences...................................................................................16 Edit Nickname ...................................................................................................................... 16 Hide Account ........................................................................................................................ 17 Unhide Account.................................................................................................................... 17 Mobile Account Preferences......................................................................................18 Edit Nickname ...................................................................................................................... 18 Hide/Unhide Account .......................................................................................................... 19 Attaching an Image to a Transaction........................................................................20 Desktop ................................................................................................................................. 20 Mobile.................................................................................................................................... 21 Security Protecting Your Information......................................................................................22 General Guidelines .............................................................................................................. 22 Login ID and Password........................................................................................................ 22 Fraud Prevention ................................................................................................................. 22 Alerts Overview ...........................................................................................................23 Desktop Delivery Preferences ............................................................................................ 23 Mobile Delivery Preferences............................................................................................... 24 Editing Alerts ...............................................................................................................25 Security Alerts ...................................................................................................................... 25 Account Alerts ...................................................................................................................... 26 Secure Message Overview .........................................................................................27 Sending a Secure Message ........................................................................................28 Mobile Security Enabling Touch ID, Fingerprint Login or Face ID.....................................................29 Enabling PIN Login......................................................................................................32