Valley Communities Credit Union Your Guide to VCCU Online and Mobile App

First page Table of contents Next page Last page

Getting Started	7
New User Enrollment	7
Logging In	8
Logging Off	8
Resetting a Forgotten Password	9
Dashboard	10
Dashboard Overview	10
Organize Dashboard	12
Accounts Overview	13
Account Details	14
Account Settings	16
Download Transactions	17
Transaction Details	18
Security	19
Protecting Your Information	19
General Guidelines	19
Login ID and Password	19
Fraud Prevention	19
Security Preferences	20
Change Username	20
Change Password	21
Connected Apps (Desktop Only)	22
Two-Factor Authentication	23
Mobile Security Preferences	26
Enabling Biometric Sign-In	26
Enabling Face ID	28
Changing Passcode Authentication	29
Alerts	30
Alerts Overview	30
Balance Alerts	30
Transaction Alerts	31
Card Management Alerts	32
Locking or Unlocking a Card	33
Manage Notification Settings	34
Locations	35
Merchant Types	36
Transaction Controls	38
Spending Controls	40
Report Lost/Stolen Card	42
Re-order Card	43
Activate New Card	44
Editing or Deleting Alerts	45
User Alerts	46
Mobile Notifications	47
Transactions	48
Transfers	48
Making a Transfer	49
Making a Loan Transfer	50
Editing Transfers	51
Deleting Transfers	52
Member Transfers	53
Repeat a Member Transfer	55
Delete a Saved Member	56
Edit a Member Transfer	57
Delete a Member Transfer	58
Bill Pay	59
Bill Pay Overview	59
Adding a Payee	60
Adding a Person	60
Adding a Company	62
Editing a Payee	63
Deleting a Payee	64
Payees	65
Adding a Bill	65
Making a Single Payment	67
Paying a Bill	67
Paying a Person	69
Making Multiple Payments	71
Paying Multiple Bills	71
Paying Multiple People	73
Payment Activity	75
Editing a Pending Payment	75
Deleting a Pending Payment	77
Services	79
Stop Payment Request	79
Single Check	79
Multiple Checks	81
Documents	83
Viewing Documents	83
Deposit Checks	84
Enrollment	84
Depositing a Check	85
Messages Overview	87
Sending a Message	88
Settings	89
Profile	89

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