Valley Communities Credit Union Your Guide to VCCU Online and Mobile App

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Getting Started Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the VCCU Home page—no need to call us.

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1. Click the VCCU Online button. 2. Click the Log In button. 3. Click the “Forgot?” link. 4. Enter your username. 5. Enter your email address. 6. Click the Next button.

7. (Optional) If you don’t remember your username or email click the “Try another way” link and enter your social security number and account number. 8. After successfully completing the two-factor authentication, you will be able to create a new password and log in.

Getting Started: Resetting a Forgotten Password