Village Bank Online Banking User Guide

Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting a Forgotten Password10
Home Page12
Home Page Overview12
Account Summary Overview14
Account Details Overview15
Quick Transfer17
Account Nickname18
Details & Settings19
Account Grouping20
Editing a Group Name21
Deleting a Group21
Security22
Protecting Your Information22
General Guidelines22
Login ID and Password22
Fraud Prevention22
Security Preferences23
Update Password23
Secure Delivery24
Mobile Security Preferences25
Enabling Touch ID or Fingerprint Login25
Enabling Passcode Authentication27
Enabling Face ID28
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login29
Apple® Watch30
Apple® Watch Setup30
Viewing Balances and Transactions30
Alerts Overview31
Account Alerts32
History Alerts33
Online Transaction Alerts34
Reminders35
Enabling and Disabling Push Notifications36
Secure Message Overview37
Sending a Secure Message38
Transactions39
Transfer Money39
Adding a Personal External Account41
Verifying a Personal External Account42
Online Activity Overview43
Using Filters44
Creating or Deleting Custom Views Using Favorites44
Editing Transactions45
Canceling Transactions46
Bill Pay47
Overview47
Creating a Payee48
Known Company48
Unknown Company50
Person52
Editing a Payee54
Deleting a Payee55
Editing Pending Payments60
Cancel Pending Payments61
Viewing Transaction Details62
Single Transaction62
Multiple Transactions63
Creating a Reminder65
Managing Reminders67
Editing Reminders68
Deleting Reminders69
Editing Account Name70
Deleting an Account71
Send Money with Zelle® Setup72
Initial Setup72
Adding a Recipient73
Send Money with Zelle®74
Request Money with Zelle®76
Split Payment with Zelle®77
Zelle® Settings78
Financial Tools79
Initial Setup79
Linking an Account79
Unlinking an Account80
Categorizing Transactions81
Splitting a Transaction82
Online Banking Home Page83
Spending Overview84
Spending: Recategorizing a Transaction85
Budgets Overview87
Auto-generated Budgets88
Budgets From Scratch88
Editing or Deleting a Budget89
Managing Budgets90
Trends Overview91
Cash Flow Overview92
Adding a Suggested Cash Event93
Creating Your Own Cash Event94
Editing, Deleting or Skipping a Cash Event96
Net Worth Overview97
Debts Overview98
Services99
Stop Payment Request99
Single Check99
Multiple Checks100
Mobile Deposits102
Quick Balance103
To Enable Quick Balance103
To Use Quick Balance104
ClickSWITCH105
Direct Deposits105
Manual Switch105
Switch Assist107
Recurring Payments110
Manual Switch110
Switch Assist111
Existing Switches113
Settings114
Address Change Request114
Statement Delivery115
Account Preferences116
Accessibility117

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