Volunteer Bank Business

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Table of Contents Help with Commercial Products

Business Digital Banking Overview.............................................................................5 Recipients................................................................................................................................ 5 Business Digital Banking Transaction Types ...................................................................... 6 User Managment Users Overview .............................................................................................................7 User Management Overview................................................................................................ 8 Adding a New User ............................................................................................................... 9 Unlock Logins .............................................................................................................11 Deleting a User............................................................................................................12 Recipients Recipient Overview .....................................................................................................13 ACH Only - Part 1 of 2: Adding a Recipient ....................................................................... 14 ACH Only - Part 2 of 2: Recipient Account Detail ............................................................. 15 ACH & Wire - Part 1 of 4: Adding a Recipient.................................................................... 16 ACH & Wire - Part 2 of 4: Beneficiary FI Detail .................................................................. 17 ACH & Wire - Part 3 of 4: Intermediary FI Detail .............................................................. 18 ACH & Wire - Part 4 of 4: Recipient Account Detail.......................................................... 19 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient ................................................. 20 Wires Only (Domestic) - Part 2 of 4: Beneficiary FI Detail ............................................... 21 Wires Only (Domestic) - Part 3 of 4: Intermediary FI Detail ............................................ 22 Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail ....................................... 23 Editing a Recipient ......................................................................................................24 Editing a Recipient’s Templates.......................................................................................... 25 Deleting a Recipient....................................................................................................26 Payments Payment Template Overview ....................................................................................27 Creating a Template ...................................................................................................28 ACH Payment........................................................................................................................ 29 ACH Collection...................................................................................................................... 31 Domestic Wire ...................................................................................................................... 33 Using a Template ........................................................................................................35 Editing a Template ......................................................................................................36 Deleting a Template ...................................................................................................37 Sending a Single Payment..........................................................................................38 ACH Payment........................................................................................................................ 38 ACH Collection...................................................................................................................... 41 Domestic Wire ...................................................................................................................... 44