Waterfall Bank Digital Banking User Guide

First page Table of contents Next page Last page
Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off7
Multi-Factor Authentication8
DUO Mobile10
Sub-Users12
Sub-Users Overview12
Sub-Users Overview13
Adding a New Sub-User14
Multi-Factor Authentication16
Editing a Sub-User17
Part 1: Editing Sub-User Access18
Part 2: Editing Sub-User Limits19
Part 3: Editing Sub-User Authentication20
Deleting a Sub-User21
Company Management22
Company Management Overview22
Adding Participant to an Existing Company23
Uploading Participants25
Editing a Company26
ACH27
New ACH Batch27
Part 1: Creating an ACH Batch27
Part 2: Adding an Existing Participant29
Part 3: Adding a Detailed Record30
Part 4: Finalizing the ACH Batch32
Part 5: Scheduling the ACH Batch33
Part 6: Reviewing the ACH Batch34
Part 7: Multi-Factor Authentication35
Creating an ACH Template36
Part 1: Creating an ACH Template36
Part 2: Adding an Existing Participant38
Part 3: Adding a Detail Record39
Part 4: Finalizing an ACH Template41
Part 5: Reviewing an ACH Template42
Initiating a Template43
Part 1: Initiating a Template43
Part 2: Scheduling an ACH Batch45
Part 3: Reviewing an ACH Batch46
Part 4: Multi-Factor Authentication47
Editing an ACH Template48
Deleting an ACH Template49
ACH File Upload50
Creating a Template for Delimiter Separated File Uploads52
Editing a Template for Delimiter Separated File Uploads54
Deleting a Template for Delimiter Separated File Uploads55
Uploading a Delimiter Separated File56
Editing an ACH Batch59
Deleting an ACH Batch60
Approving an ACH Batch61
Reversing an ACH Batch62
NOCS/Returns64
To Correct a NOC64
To Mark a Return as Reviewed66
Wires67
New Domestic Wire67
Part 1: Recipient Information68
Part 2: (Optional) Beneficiary and Intermediary Institutions69
Part 3: Schedule Wire Payment70
Part 4: Review Wire Payment71
Part 5: Multi-Factor Authentication72
New International Wire73
Part 1: Recipient Information74
Part 2: (Optional) Intermediary Institutions76
Part 3: Schedule Wire Payment77
Part 4: Review Wire Payment78
Part 5: Multi-Factor Authentication79
Creating a Domestic Wire Template80
Part 1: Recipient Information80
Part 2: (Optional) Beneficiary and Intermediary Institutions82
Part 3: Template Name83
Part 4: Review Wire Template84
Creating an International Wire Template85
Part 1: Recipient Information85
Part 2: (Optional) Intermediary Institutions88
Part 3: Template Name89
Part 4: Review Wire Template90
Initiating a Template91
Part 1: Initiating a Template91
Part 2: Scheduling a Wire92
Part 3: Reviewing a Wire93
Editing a Wire Template94
Deleting a Wire Template96
Editing a Wire97
Deleting a Wire98
Approving a Wire99
Rejecting a Wire100
Wire History101
Positive Pay102
Introduction102
Manually Add a Check103
Check Upload Templates105
Fixed Length Template105
Delimiter Separated Template107
Edit Upload Templates109
Manually Add Checks Via Upload111
Managing Exceptions113
Historical Decisions114
Reports115
Creating a New Report115
Running an Existing Report116
Editing a Report117
Deleting a Report118
Alerts119
Alerts Overview119
Custom Alerts120
Business Banking Alerts121
Security Alerts122
Turning Alerts On and Off123
Editing or Deleting Alerts124
Previous Alerts125

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