Webster Five Digital Banking Business User Guide Desktop

Getting Started7
Business Digital Banking Overview7
Users7
Recipients7
Transaction Type Overview8
Business Digital Banking Transaction Types8
Logging In After Enrollment9
Logging Off9
Transactions Page10
Transactions Page Overview10
Account Settings12
Edit Nickname12
Hide Account13
Unhide Account13
Viewing and Printing a Transaction Image14
Attaching an Image to a Transaction15
Security16
Protecting Your Information16
General Guidelines16
Login ID and Password16
Fraud Prevention16
Alerts Delivery Options17
Account Alerts18
Security Alerts19
Secure Messaging Overview20
Sending a Secure Message21
Transaction Types22
Moving Money Overview22
Transfers23
Managing Transfers25
Loan Transfers26
Managing Loan Transfers28
Services29
Stop Payment Request29
Single Check29
Range of Checks31
Manage Cards33
Disabling or Enabling a Card33
Merchant Controls34
Spending Controls35
Transaction Controls36
Travel and Location Controls37
Reordering Checks38
Account Reporting39
Creating a New Report39
Deleting an Existing Report40
Running an Existing Report41
Changing Account Order42
Profile43
Locations44
Branches and ATMs44
Contact Us45
Important Phone Numbers45
Business Banking46
Users Overview46
User Management Overview47
Adding a New User48
Part 1 of 3: Establishing Transaction Type Entitlements50
Part 2 of 3: Disabling a Transaction Type51
Part 3 of 3: Editing Approval Limits for a Transaction Type52
Editing an Existing User’s Entitlements53
Resetting an Existing User’s Password54
Recipient Overview55
Part 1 of 7: Adding a Recipient56
Part 2 of 7: ACH Only—Entering Information57
Part 3 of 7: Domestic Wires Only—Receiving Bank Detail59
Part 4 of 7: Domestic Wires Only—Receiver and Intermediary Detail61
Part 5 of 7: International Wires Only—Beneficiary Bank Detail62
Part 6 of 7: International Wires Only—Receiver and Intermediary Detail64
Part 7 of 7: Review65
Editing a Recipient66
Deleting a Recipient67
Creating a Batch Payee List68
Importing a Batch from File72
Import ACH File72
Import Delimited File74
Edit Existing Batch76
Import Fixed Length File78
Creating a New Payment81
Create a Payment81
Make Batch Payment83
Import Batch Payee List86
Editing a Batch88
Deleting a Batch89
Activity90
Viewing, Approving or Denying a Transaction91

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