Webster Five Digital Banking Business User Guide Mobile

2

Table of Contents Getting Started

Business Digital Banking Overview.............................................................................4 Users........................................................................................................................................ 4 Recipients................................................................................................................................ 4 Transaction Type Overview..........................................................................................5 Business Digital Banking Transaction Types....................................................................... 5 Logging In After Enrollment.........................................................................................6 Logging Off.............................................................................................................................. 6 Transactions Page Accounts Page Overview..............................................................................................7 Account Settings..................................................................................................................... 9 Edit Nickname......................................................................................................................... 9 Hide Account......................................................................................................................... 10 Unhide Account.................................................................................................................... 10 Viewing a Transaction Image.....................................................................................11 Attaching an Image to a Transaction........................................................................12 Security Protecting Your Information......................................................................................13 General Guidelines............................................................................................................... 13 Login ID and Password........................................................................................................ 13 Fraud Prevention.................................................................................................................. 13 Alerts Delivery Options...............................................................................................14 Security Alerts....................................................................................................................... 15 Account Alerts....................................................................................................................... 16 Secure Messaging Overview......................................................................................17 Sending a Secure Message.........................................................................................18 Transaction Types Moving Money Overview............................................................................................19 Transfers.......................................................................................................................20 Managing Transfers............................................................................................................. 22 Loan Transfers.............................................................................................................23 Managing Loan Transfers.................................................................................................... 25 Services Stop Payment Request...............................................................................................26 Single Check ......................................................................................................................... 26 Range of Checks................................................................................................................... 28 Manage Cards..............................................................................................................30 Disabling or Enabling a Card............................................................................................... 30