Webster Five Digital Banking Consumer User Guide Desktop

First page Table of contents Next page Last page

Getting Started	7
User Enrollment	7
Self-Enrollment	7
Logging In After Enrollment	8
Logging Off	8
Retrieving a Forgotten Username	9
Resetting a Forgotten Password	10
Transactions Page	11
Transactions Page Overview	11
Account Settings	13
Edit Nickname	13
Hide Account	14
Unhide Account	14
Viewing and Printing a Transaction Image	15
Attaching an Image to a Transaction	16
Security	17
Protecting Your Information	17
General Guidelines	17
Login ID and Password	17
Fraud Prevention	17
Alerts Delivery Options	18
Account Alerts	19
Security Alerts	20
Secure Messaging Overview	21
Sending a Secure Message	22
Transaction Types	23
Moving Money Overview	23
Deposit a Check	25
Viewing a Check Deposit Details	26
Transfers	27
Managing Transfers	29
A2A External Transfers	30
Adding External Accounts	30
Deleting an External Account	32
External Account Transfer	33
Manage External Transfers	34
Editing a Transfer	34
Deleting a Transfer	35
Loan Transfers	36
Managing Loan Transfers	38
C2C Pay a Customer	39
Adding a Payee	39
Deleting a Payee	40
Sending Money	41
Viewing Payment Details	42
P2P Pay a Person	43
Sending Money	43
Requesting Money	44
Deleting a Payee	45
Viewing Activity	46
Bill Pay	47
Bill Pay Overview	47
Creating a Payee	47
Editing a Payee	48
Deleting a Payee	49
Making a New Payment	50
Editing a Payment	51
Deleting a Payment	53
Creating a Recurrence	54
Editing a Recurring Payment	55
Deleting a Recurrence	56
Creating a Reminder	57
Services	58
Stop Payment Request	58
Single Check	58
Range of Checks	60
Manage Cards	62
Disabling or Enabling a Card	62
Merchant Controls	63
Spending Controls	64
Transaction Controls	65
Travel and Location Controls	66
Reordering Checks	67
Manage My Money	68
Account Reporting	70
Creating a New Report	70
Deleting an Existing Report	71
Running an Existing Report	72
Direct Deposit Info	73
Changing Account Order	74
Profile	75
Locations	76
Branches and ATMs	76
Contact Us	77
Important Phone Numbers	77

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