Webster Five Digital Banking Consumer User Guide Mobile

First page Table of contents Next page Last page

Getting Started	7
User Enrollment	7
Self-Enrollment	7
Logging In After Enrollment	8
Logging Off	8
Retrieving a Forgotten Username	9
Resetting a Forgotten Password	10
Transactions Page	11
Accounts Page Overview	11
Account Settings	13
Edit Nickname	13
Hide Account	14
Unhide Account	14
Viewing a Transaction Image	15
Attaching an Image to a Transaction	16
Security	17
Protecting Your Information	17
General Guidelines	17
Login ID and Password	17
Fraud Prevention	17
Alerts Delivery Options	18
Security Alerts	19
Account Alerts	20
Secure Messaging Overview	21
Sending a Secure Message	22
Transaction Types	23
Moving Money Overview	23
Deposit a Check	25
Viewing Deposit a Check Details	26
Transfers	27
Managing Transfers	29
A2A External Transfers	30
Adding External Accounts	30
Deleting an External Account	32
External Account Transfer	33
Manage External Transfers	35
Editing a Transfer	35
Deleting a Transfer	36
Loan Transfers	37
Managing Loan Transfers	39
C2C Pay a Customer	40
Adding a Payee	40
Deleting a Payee	42
Sending Money	43
P2P Pay a Person	44
Sending Money	44
Requesting Money	45
Deleting a Payee	46
Viewing Activity	47
Bill Pay	48
Bill Pay Overview	48
Creating a Payee	48
Editing a Payee	49
Deleting a Payee	50
Making a New Payment	51
Editing a Payment	52
Deleting a Payment	54
Creating a Recurrence	55
Editing a Recurring Payment	56
Deleting a Recurrence	57
Creating a Reminder	58
Services	59
Stop Payment Request	59
Single Check	59
Range of Checks	61
Manage Cards	63
Disabling or Enabling a Card	63
Merchant Controls	64
Spending Controls	65
Transaction Controls	66
Travel and Location Controls	67
Reordering Checks	68
Manage My Money	69
Direct Deposit Info	71
Settings	72
Profile	72
Changing Account Order	73
Enabling Touch ID/ Face ID	74
Enabling PIN Login	77
Locations (Android)	79
Branches and ATMs	79
Locations (Apple)	80
Branches and ATMs	80
Contact Us	81
Important Phone Numbers	81

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