WebsterFive Digital Banking Consumer User Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................8 Self-Enrollment....................................................................................................................... 8 Logging Off.............................................................................................................................. 9 Mobile.................................................................................................................................... 10 Logging Off............................................................................................................................ 10 Retrieve a Forgotten Username. ...............................................................................11 Resetting a Forgotten Password................................................................................12 Transactions Page Transactions Page Overview......................................................................................13 Desktop Account Details . ................................................................................................... 14 Mobile.................................................................................................................................... 16 Desktop Account Preferences. ..................................................................................18 Edit Nickname....................................................................................................................... 18 Hide Account......................................................................................................................... 19 Unhide Account.................................................................................................................... 19 Mobile Account Preferences......................................................................................20 Edit Nickname....................................................................................................................... 20 Hide Account......................................................................................................................... 21 Unhide Account.................................................................................................................... 21 Viewing a Transaction Image.....................................................................................22 Desktop. ................................................................................................................................ 22 Mobile.................................................................................................................................... 23 Attaching an Image to a Transaction........................................................................24 Keep track of your expenses by attaching receipts, invoices and other images to individual transactions.. ...................................................................................................... 24 Desktop. ................................................................................................................................ 24 Mobile.................................................................................................................................... 25 Security Protecting Your Information......................................................................................26 General Guidelines............................................................................................................... 26 Login ID and Password........................................................................................................ 26 Fraud Prevention.................................................................................................................. 26 Alerts Delivery Options...............................................................................................27 Enjoy convenience, ease and peace of mind when it comes to your Digital Banking. Alerts help you stay on top of your finances by notifying you via email, text or both when the specified criteria are met. ................................................................................. 27 Desktop Delivery Preferences. ........................................................................................... 27 Mobile Delivery Preferences............................................................................................... 28