West Union Bank Business User Guide

First page Table of contents Next page Last page
Getting Started4
Business Online Banking Overview4
Sub-Users4
Companies4
Transaction Type Overview5
Logging In6
Logging Off7
Multi-Factor Authentication8
Logging Off9
Duo Mobile10
Sub-Users12
Sub-Users Overview12
Sub-Users Overview13
Adding a New Sub-User14
Editing a Sub-User16
Part 1: Editing Sub-User Access17
Part 2: Editing Sub-User Limits18
Part 3: Editing Sub-User Authentication19
Deleting a Sub-User20
Company Management21
Company Management Overview21
Adding a Participant to an Existing Company22
Uploading Participants24
Editing a Company25
ACH26
New ACH Batch26
Part 1: Creating an ACH Batch26
Part 2: Adding an Existing Participant28
Part 3: Adding a Detail Record29
Part 4: Finalizing the ACH Batch31
Part 5: Scheduling the ACH Batch32
Part 6: Reviewing the ACH Batch33
Part 7: Multi-Factor Authentication34
Creating an ACH Template35
Part 1: Creating an ACH Template35
Part 2: Adding an Existing Participant37
Part 3: Adding a Detail Record38
Part 4: Finalizing an ACH Template40
Part 5: Reviewing an ACH Template41
Initiating a Template42
Part 1: Initiating a Template42
Part 2: Scheduling an ACH Batch44
Part 3: Reviewing an ACH Batch45
Part 4: Multi-Factor Authentication46
Editing an ACH Template47
Deleting an ACH Template48
ACH File Upload49
Creating a Template for Delimiter Separated File Uploads51
Editing a Template for Delimiter Separated File Uploads53
Deleting a Template for Delimiter Separated File Uploads54
Uploading a Delimiter Separated File55
Editing an ACH Batch58
Deleting an ACH Batch59
Approving an ACH Batch60
Reversing an ACH Batch61
Positive Pay63
Introduction63
Manually Add a Check64
Check Upload Templates66
Fixed Length Template66
Delimiter Separated Template68
Edit Upload Templates70
Manually Add Checks Via Upload72
Managing Exceptions75
Historical Decisions77
Reports78
Creating a New Report78
Running an Existing Report79
Editing a Report80
Deleting a Report81
Alerts82
Alerts Overview82
Custom Alerts83
Business Banking Alerts84
Security Alerts85
Turning Alerts On and Off86
Editing or Deleting Alerts87
Previous Alerts88

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