West Union Bank Personal Online Banking User Guide

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Getting Started Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the West Union Bank Home page—no need to call us!

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1. Click the Online Banking Login button. 2. Click the “Password” link. 3. Enter your username and click the Continue button. 4. Answer the security question and click the Send Reset Link button. 5. An email will be sent to you. Follow the instructions to reset your password.

Getting Started: Resetting a Forgotten Password