West Union Bank Personal Online Banking User Guide

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Security

Mobile Security Preferences

Within West Union Bank’s Mobile Banking app, you have the ability to set up security preferences that are not available on a desktop computer. These additional preferences make signing into your Mobile Banking quick and easy, but also add an extra layer of security to your private information while you are on the go! Enabling Biometric Sign-In Biometric Sign-In uses fingerprint recognition technology, allowing you to perform tasks on your Apple ® or Android TM device with just your fingerprint. With this feature enabled, you can quickly and securely access your accounts using our mobile app!

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Sign in to West Union Bank’s Mobile Banking app and click the “Manage Profile” link at the top of the side menu. 1. Click the TouchID tab. 2. Enter your username and password, and click the Sign In button. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

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Note : You must have biometric sign-in enabled on your mobile device before enabling it through our Mobile Banking app.

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Security: Mobile Security Preferences

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