West Union Bank Personal Online Banking User Guide

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Reports Creating a New Report................................................................................................80 Account Activity Report........................................................................................................ 80 Sub-User Account Access Report. ...................................................................................... 81 Running an Existing Report........................................................................................82 Editing a Report...........................................................................................................83 Deleting a Report.........................................................................................................84 Services Locations. .....................................................................................................................85 Secure Message Overview. ........................................................................................86 Sending a Secure Message.........................................................................................87 Submit a Form. ..................................................................................................................... 88 Documents...................................................................................................................89 Document Enrollment. ........................................................................................................ 89 Viewing Documents. ............................................................................................................ 90 Stop Payment...............................................................................................................91 Single Check ......................................................................................................................... 91 Multiple Checks . .................................................................................................................. 93 ACH . ...................................................................................................................................... 95 Settings Contact Settings...........................................................................................................97 Adding a New Phone............................................................................................................ 97 Editing a Phone..................................................................................................................... 98 Deleting a Phone.................................................................................................................. 99 Editing an Email Address.................................................................................................. 100 App Appearance....................................................................................................... 101 Sub-Users Sub-Users Overview................................................................................................. 102 Sub-User Overview............................................................................................................ 103 Adding a New Sub-User ................................................................................................... 104 Editing a Sub-User.................................................................................................... 106 Part 1: Editing Sub-User Access....................................................................................... 107 Part 2: Editing Sub-User Limits........................................................................................ 108 Deleting a Sub-User. ................................................................................................ 109