West Union Bank Personal Online Banking User Guide

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Change PIN ..................................................................................................................81 Report Lost or Stolen Card ........................................................................................82 Travel Notification.......................................................................................................83 Enable Automatic On/Off...........................................................................................85 Google Pay/Apple Pay ................................................................................................87 Reports Creating a New Report ...............................................................................................88 Account Activity Report ....................................................................................................... 88 Sub-User Account Access Report....................................................................................... 89 Running an Existing Report .......................................................................................90 Editing a Report...........................................................................................................91 Deleting a Report ........................................................................................................92 Services Locations......................................................................................................................93 Secure Message Overview .........................................................................................94 Sending a Secure Message ........................................................................................95 Submit a Form...................................................................................................................... 96 Documents ..................................................................................................................97 Document Enrollment......................................................................................................... 97 Viewing Documents............................................................................................................. 98 Stop Payment ..............................................................................................................99 Single Check ......................................................................................................................... 99 Multiple Checks ................................................................................................................ 101 ACH .................................................................................................................................... 103 Settings Contact Settings ....................................................................................................... 106 Adding a New Phone ........................................................................................................ 106 Editing a Phone ................................................................................................................. 107 Deleting a Phone............................................................................................................... 108 Editing an Email Address ................................................................................................. 109 Sub-Users Sub-Users Overview ................................................................................................ 110 Sub-User Overview ........................................................................................................... 111 Adding a New Sub-User .................................................................................................. 112 Editing a Sub-User ................................................................................................... 114 Part 1: Editing Sub-User Access....................................................................................... 115 Part 2: Editing Sub-User Limits........................................................................................ 116 Deleting a Sub-User................................................................................................. 117