West Union Bank Personal Online Banking User Guide

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Manage Cards Turn Card On or Off....................................................................................................83 Card Name...................................................................................................................84 Card Alert.....................................................................................................................85 Temporary Spending Limit Increase ........................................................................86 Change PIN ..................................................................................................................87 Report Lost or Stolen Card ........................................................................................88 Travel Notification.......................................................................................................89 Enable Automatic On/Off...........................................................................................91 Google Pay/Apple Pay ................................................................................................93 Reports Creating a New Report ...............................................................................................94 Account Activity Report ....................................................................................................... 94 Sub-User Account Access Report....................................................................................... 95 Running an Existing Report .......................................................................................96 Editing a Report...........................................................................................................97 Deleting a Report ........................................................................................................98 Services Locations......................................................................................................................99 Secure Message Overview ...................................................................................... 100 Sending a Secure Message ..................................................................................... 101 Submit a Form................................................................................................................... 102 Documents ............................................................................................................... 103 Document Enrollment...................................................................................................... 103 Viewing Documents.......................................................................................................... 104 Stop Payment ........................................................................................................... 105 Single Check ...................................................................................................................... 105 Multiple Checks ................................................................................................................ 107 ACH .................................................................................................................................... 109 Settings Contact Settings ....................................................................................................... 112 Adding a New Phone ........................................................................................................ 112 Editing a Phone ................................................................................................................. 113 Deleting a Phone............................................................................................................... 114 Editing an Email Address ................................................................................................. 115