Western Your Guide to Personal Online Banking

First page Table of contents Next page Last page

Getting Started	9
New User Enrollment	9
Logging In	11
Logging Off	11
Resetting a Forgotten Password	12
Retrieving a Forgotten Login ID	14
Accounts	15
Home Page Overview	15
Account Details Overview	16
Quick Transfer	18
Account Nickname	19
Details & Settings	20
Credit Score and Report	21
Manage Accounts	22
Overview	22
Tagging an Account	23
Editing an Account Tag	24
Deleting an Account Tag	25
Manual Accounts	26
Adding a Manual Account	26
Editing a Manual Account	27
Deleting a Manual Account	28
Financial Tools	29
Financial Tools Initial Setup	29
Enrolling in Financial Tools	29
Unenrolling in Financial Tools	30
Linking an Account	31
Unlinking an Account	32
Categorizing Transactions	33
Splitting a Transaction	34
Online Banking Home Page	35
Spending Overview	36
Spending: Transaction Details	37
Spending: Recategorizing a Transaction	38
Spending: Tagging a Transaction	40
Spending: Splitting a Transaction	41
Budgets Overview	42
Auto-generated Budgets	43
Budgets From Scratch	43
Editing or Deleting a Budget	44
Editing or Deleting a Sub-Budget	46
Trends Overview	47
Cash Flow Overview	48
Adding an Expense	49
Adding Income	50
Editing, Deleting or Skipping a Cash Event	51
Net Worth Overview	52
Debts Overview	53
Edit Annual Percentage Rate (APR) and Minimum Payment	54
Extra Payments	56
Security	57
Protecting Your Information	57
General Guidelines	57
Login ID and Password	57
Fraud Prevention	57
Change Password	58
Mobile Security Preferences	59
Enabling Biometrics	59
Enabling Passcode Authentication	61
Enabling Face ID	62
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	63
Apple Watch®	64
Apple Watch® Setup	64
Viewing Balances and Transactions	64
Alerts Overview	65
Online Transaction Alerts	66
Security Alerts Overview	67
Editing Delivery Preferences	67
Real-Time Alerts	68
Setting Up Real-Time Alerts	68
Enable/Disable Real-Time Alerts	69
Edit Real-Time Alerts	70
Real-Time Alerts Notification Settings	71
Push Notifications	72
Enabling Push Notifications During Device Setup	73
Editing Push Notifications	74
Secure Message Overview	75
Sending a Secure Message	76
Transactions	77
Transfer Money	77
Account to Account Transfer	79
Linking Someone’s Western State Bank Account	79
Single Transfers Between Western State Bank Accounts	80
Add a Personal External Transfer Account	81
Micro-Deposits	81
Verify an External Transfer Account with Micro-Deposits	82
Manage External Transfer Accounts	84
Nickname External Transfer Accounts	84
Remove External Transfer Accounts	85
Loan Payments	86
Deposit a Check	88
Online Activity Overview	89
Using Filters	90
Creating or Deleting Custom Views Using Favorites	91
Editing Transactions	92
Canceling Transactions	93
Services	94
Statement Delivery Preferences	94
View eStatements	95
Direct Deposit Switch	96
Recurring Payments	98
Manual Switch	98
Check Reorder	100
Stop Payment Request	101
Single Check	101
Multiple Checks	102
Card Controls	103
Card Management Overview	103
To Activate a Card	104
Card Lock/Unlock	105
Hide/Show Cards	106
Set Primary Device	107
Transaction Enrichment	108
Add a Card to a Digital Wallet	109
Add a Card from CardControl	109
Card Details	111
View Digital Card	111
Spend Insights	112
Card on File	113
Card Controls & Alerts	114
Locations	114
Merchant Types	116
Transaction Types	117
Spend Limits	118
Alerts	119
Location Alerts	120
Merchant Alerts	121
Transaction Type Alerts	122
Spend Limit Alerts	123
Card Management Recent Transactions	124
Report Card Lost/Stolen	125
Set PIN	126
Settings	127
Mobile Quick Balance	127
To Enable Mobile Quick Balance	127
To Use Mobile Quick Balance	128
Address Change Request	129
Accessibility	130
Bill Pay	131
Enrollment	131
Overview	133
Creating a Biller	134
Known Company	134
Unknown Company	135
Person	136
Editing a Biller	137
Deleting a Biller	138
Enabling eBills	139
Paying eBills	140
Marking an eBill as Paid	141
Canceling eBills Service for a Biller	142
Scheduling Payments	143
Single Payments	143
Repeating Payments	144
Multiple Payments	146
Automatic Payments	148
Edit an Automatic Payment	151
Delete an Automatic Payment	153
Rush Delivery	155
Activity	156
Editing Pending Payments	157
Canceling Pending Payments	159
Creating a Reminder	160
Editing Reminders	163
Deleting Reminders	165

Made with FlippingBook - Online catalogs