myTrustmark User Guide
First page
Table of contents
Next page
Last page
Getting Started
8
New User Enrollment
8
Logging In
10
Logging Off
10
Resetting A Forgotten Password
11
Home Page
13
Home Page Overview
13
Asset Summary Overview
15
Mobile Quicklinks
16
Account Details Overview
17
Quick Transfer
19
Account Nickname
20
Details & Settings
21
Account Grouping
22
Editing a Group Name
23
Deleting a Group
23
Security
24
Protecting Your Information
24
General Guidelines
24
Login ID and Password
24
Fraud Prevention
24
Security Preferences
25
Change Password
25
Change Login ID
26
Secure Delivery
27
Mobile Security Preferences
28
Enabling Touch ID or Fingerprint Login
28
Enabling Face ID
30
Disabling Touch ID or Fingerprint Login
31
Enabling Face ID
31
Alerts Overview
32
Account Alerts
33
History Alerts
34
Online Transaction Alerts
35
Security Alerts Overview
36
Editing Delivery Preferences
36
Enabling and Disabling Push Notifications
37
Secure Message Overview
38
Sending a Secure Message
39
Transaction Types
40
Money Movement Overview
40
Move Money
42
Transfers
42
Adding An External Account
44
Verifying An External Account
46
Verify Instantly
46
Verify With Bank Deposits
47
Transferring Money To An External Account
49
Person to Person
51
Sending Money Desktop
52
Sending Money Mobile
53
Changing Default Receiving Account
54
Past Transfers
55
Loan and Credit Card Payments
56
Online Activity Overview
58
Using Filters
59
Creating or Deleting Custom Views Using Favorites
60
Editing Transactions
61
Canceling Transactions
62
Bill Pay
63
Enrollment
63
Overview
65
Creating a Biller
66
Known Company
66
Unknown Company
67
Person
68
Editing a Biller
69
Deleting a Biller
70
Enabling eBills
71
Paying eBills
72
Canceling eBills Service for a Biller
73
Scheduling Payments
74
Single Payments
74
Multiple Payments
75
Automatic Payments
77
Automatic Payments for eBills
79
Edit an Automatic Payments
80
Delete an Automatic Payments
82
Activity
84
Editing Pending Payments
85
Canceling Pending Payments
87
Creating a Reminder
89
Editing Reminders
91
Deleting Reminders
93
Financial Tools
95
Initial Setup
95
Linking an Account
95
Unlinking an Account
96
Categorizing Transactions
97
Splitting a Transaction
98
Online Banking Home Page
99
Spending Overview
100
Spending: Recategorizing a Transaction
101
Budgets Overview
103
Auto-generated Budgets
104
Budgets From Scratch
104
Editing or Deleting a Budget
105
Managing Budgets
106
Trends Overview
107
Cash Flow Overview
108
Adding a Suggested Cash Event
109
Creating Your Own Cash Event
110
Editing, Deleting or Skipping a Cash Event
112
Net Worth Overview
113
Debts Overview
114
Settings
115
Services
116
Stop Payment Request
116
Single Check
116
Multiple Checks
117
Text Enrollment
118
Reordering Checks
120
Open Account
121
Credit Cards
122
Mastercard Rewards
123
Live Chat
124
Statements
125
Statement Delivery
125
Delivery Preferences
126
View Statements
127
Deposits
128
Mobile Deposit Enrollment
128
Mobile Deposits
129
ClickSWITCH
130
Direct Deposits
130
Manual Switch
130
Existing Switches
132
Settings
133
Contact Info
133
Account Preferences
134
Address Change Request
135
Accessibility
136
Apple Watch
137
Apple Watch
137
Apple Watch Setup
137
Viewing Transactions
137
Locations
138
Branches and ATMs
138
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