myTrustmark User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................8 Logging In.....................................................................................................................10 Logging Off ........................................................................................................................... 10 Resetting A Forgotten Password...............................................................................11 Home Page Home Page Overview .................................................................................................13 Asset Summary Overview................................................................................................... 15 Mobile Quicklinks........................................................................................................16 Account Details Overview ..........................................................................................17 Quick Transfer.............................................................................................................19 Account Nickname......................................................................................................20 Details & Settings........................................................................................................21 Account Grouping.......................................................................................................22 Editing a Group Name......................................................................................................... 23 Deleting a Group.................................................................................................................. 23 Security Protecting Your Information......................................................................................24 General Guidelines .............................................................................................................. 24 Login ID and Password........................................................................................................ 24 Fraud Prevention ................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password ................................................................................................................ 25 Change Login ID ................................................................................................................... 26 Secure Delivery .................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login ............................................................................ 28 Enabling Face ID................................................................................................................... 30 Disabling Touch ID or Fingerprint Login ........................................................................... 31 Enabling Face ID................................................................................................................... 31 Alerts Overview ...........................................................................................................32 Account Alerts ...................................................................................................................... 33 History Alerts........................................................................................................................ 34 Online Transaction Alerts ................................................................................................... 35 Security Alerts Overview ............................................................................................36 Editing Delivery Preferences............................................................................................... 36 Enabling and Disabling Push Notifications..............................................................37 Secure Message Overview .........................................................................................38 Sending a Secure Message ........................................................................................39