The Community Bank Digital Banking Personal Features Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Resetting a Forgotten Password..................................................................................9 Dashboard Dashboard Overview..................................................................................................10 Organize Dashboard...................................................................................................12 Accounts Overview......................................................................................................13 Account Details............................................................................................................14 Account Settings..........................................................................................................16 Download Transactions..............................................................................................17 Transaction Details......................................................................................................18 Security Protecting Your Information......................................................................................19 General Guidelines............................................................................................................... 19 Login ID and Password........................................................................................................ 19 Fraud Prevention.................................................................................................................. 19 Security Preferences...................................................................................................20 Change Username................................................................................................................ 20 Change Password................................................................................................................. 21 Connected Apps (Desktop Only)......................................................................................... 22 Direct Connect (Desktop Only)........................................................................................... 22 Two-Factor Authentication.................................................................................................. 23 Mobile Security Preferences......................................................................................25 Enabling Biometric Sign-In.................................................................................................. 25 Changing Passcode Authentication................................................................................... 27 Enabling Face ID................................................................................................................... 28 Alerts Alerts Overview............................................................................................................29 Balance Alerts....................................................................................................................... 29 Transaction Alerts................................................................................................................ 30 Card Management Alerts...........................................................................................31 Locking or Unlocking a Card............................................................................................... 32 Manage Notification Settings.............................................................................................. 33 Locations............................................................................................................................... 34 Merchant Types.................................................................................................................... 35 Transaction Controls............................................................................................................ 37