Sentry Credit Union Your Online Banking Guide

Getting Started7
User Enrollment7
New User7
Out-of-Band Authentication9
Logging Off9
Retrieving a Forgotten Username10
Resetting a Forgotten Password11
Transactions Page12
Transactions Page Overview12
Account Settings14
Viewing and Printing a Transaction Image15
Attaching an Image to a Transaction16
Security17
Protecting Your Information17
General Guidelines17
Username and Password17
Fraud Prevention17
Alerts Overview18
Edit Delivery Preferences18
Editing Alerts19
Account Alerts19
Security Alerts20
Secure Messaging Overview21
Sending a Secure Message22
Transaction Types23
Moving Money Overview23
Transactions25
Transfers25
Managing Transfers27
Transfer to Other Member28
Sending Money28
Viewing Activity Overview29
External Transfers30
Remote Deposit31
Viewing Check Deposit History32
Check Withdrawal33
Picture Pay34
Picture Pay Overview34
Pay Bills / P2P35
Bill Pay Overview35
Creating a Payee35
Editing a Payee37
Deleting a Payee38
Schedule Payments39
Desktop39
Mobile40
Recurring Payments41
Desktop41
Mobile42
Rush Delivery43
Editing a Payment44
Deleting a Payment45
Picture Pay46
Pay a Person48
Send Money to a New Recipient48
Send Money to an Existing Recipient50
Receiving Money from a Sentry Credit Union Member52
Editing a Recipient54
Deleting a Recipient55
Transfer Between My Accounts56
Adding an External Account Using Plaid56
Adding an External Account Manually58
Verifying an External Account59
Deleting an External Account60
Transfering Money61
Vault62
Services63
Stop Payment Request63
Single Check63
Range of Checks65
Debit Card On/Off67
Disabling or Enabling a Card67
Credit Card68
Locking or Unlocking a Card69
Reordering Checks70
eStatements71
New Account/Loan72
New Mortgage Loan73
Settings74
Profile74
Settings75
Changing Account Order75
Locations76
Branches and ATMs76
Contact Us77
Important Phone Numbers77

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