Sentry Credit Union Your Online Banking Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................7 New User................................................................................................................................. 7 Out-of-Band Authentication.................................................................................................. 9 Logging Off.............................................................................................................................. 9 Retrieving a Forgotten Username.............................................................................10 Resetting a Forgotten Password................................................................................11 Transactions Page Transactions Page Overview......................................................................................12 Account Settings................................................................................................................... 14 Viewing and Printing a Transaction Image...............................................................15 Attaching an Image to a Transaction........................................................................16 Security Protecting Your Information......................................................................................17 General Guidelines............................................................................................................... 17 Username and Password.................................................................................................... 17 Fraud Prevention.................................................................................................................. 17 Alerts Overview............................................................................................................18 Edit Delivery Preferences. ................................................................................................... 18 Editing Alerts................................................................................................................19 Account Alerts....................................................................................................................... 19 Security Alerts....................................................................................................................... 20 Secure Messaging Overview. .....................................................................................21 Sending a Secure Message.........................................................................................22 Transaction Types Moving Money Overview............................................................................................23 Transactions Transfers.......................................................................................................................25 Managing Transfers. ............................................................................................................ 27 Transfer to Other Member.........................................................................................28 Sending Money..................................................................................................................... 28 Viewing Activity Overview.................................................................................................... 29 External Transfers.......................................................................................................30 Remote Deposit...........................................................................................................31 Viewing Check Deposit History........................................................................................... 32 Check Withdrawal........................................................................................................33

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