West Union Bank Personal Online Banking User Guide

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Mobile Security Preferences......................................................................................40 Enabling Biometric Sign-In.................................................................................................. 40 Enabling FaceID.................................................................................................................... 41 Enabling PIN Login......................................................................................................42 Auto-Login....................................................................................................................43 Alerts Alerts Overview ...........................................................................................................44 Custom Alerts....................................................................................................................... 45 Bill Pay Alerts........................................................................................................................ 46 Security Alerts ...................................................................................................................... 47 Turning Alerts On and Off................................................................................................... 48 Editing or Deleting Alerts ...........................................................................................49 Previous Alerts ............................................................................................................50 Bill Pay / Transfers Move Money Overview...............................................................................................51 Bill Pay Enrollment......................................................................................................52 Adding a Payee............................................................................................................54 Person to Person Payee...................................................................................................... 54 Bill Pay Payee - Company.................................................................................................... 56 Bill Pay Payee - Individual ................................................................................................... 58 Favoriting a Payee................................................................................................................ 61 Editing a Payee ..................................................................................................................... 62 Deleting a Payee .................................................................................................................. 63 New Transaction .........................................................................................................64 Transferring Money Between Your Accounts................................................................... 64 Making a Loan Payment...................................................................................................... 66 Transferring Money to Another Person (P2P) .................................................................. 69 Making a Bill Pay Payment.................................................................................................. 71 Editing Transfers/Payments ............................................................................................... 73 Skip Transfers/Payments .................................................................................................... 74 Deleting Transfers/Payments............................................................................................. 75 Deposit Checks Remote Deposit ..........................................................................................................76 Manage Cards Turn Card On or Off....................................................................................................77 Card Name...................................................................................................................78 Card Alert.....................................................................................................................79 Temporary Spending Limit Increase ........................................................................80