21-AMERNATL-3935 Digital Commercial - Q2-ENT

What you need to do. Please review this section carefully and take the steps to ensure a smooth transition to ANB Go Business.

Important Steps Needed to Prepare for Your May 17th Upgrade

Download the “What’s Changing” Brochure —Go to and bookmark american.bank/clientinfo/QENT to access important transition information. We highly recommend you carefully review the ACH and Wire sections. Sign up for Training Webinars and View Resources —Visit american.bank/client info/QENT . You can view training videos, tutorials, and access a detailed user guide. Identify Recurring Transfers —Review and record any recurring transfers you currently have in place by May 14th . This will be the last date scheduled recurring transfers will be processed in your current system. The frequency for all recurring transfers will need to be re-established in ANB Go Business when it goes live on May 17th. Identify Recurring ACH Payments —Review and record any recurring ACHs you currently have in place by May 14th . This will be the last date scheduled ACHs will be processed in your current system. The frequency for all recurring ACHs will need to be re- established in ANB Go Business when it goes live on May 17th. Print and Save Current ACH and Wire Recipient Detail —We highly recommend verifying all templates. Best practice would be to save or print all detail for recipients for future reference as needed. Please note that Wire templates that do not have a valid routing number, SWIFT/BIC code or IBAN will not be carried over. Ensure all Recipients are Connected to a Template —ACH and Wire recipients that are not currently connected to a template will not carry over to ANB Go Business. If recipients are not currently in a template, one will need to be created for them prior to May 14th.

Upgrade Date: May 17, 2021 | Action Required by Friday, May 14

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