21-AMERNATL-3935 Digital Commercial - Q2-ENT

Note Changes Made After May 11th —Any changes to users, recipients and ACH/wire templates made after May 11th will not be transferred to ANB Go Business. The current system will function until 12:00 p.m. on May 14th. Download Modern Browser —To maximize all of the benefits of ANB Go Business, a modern browser is essential. We highly recommend using a current version of Chrome, Edge, or Safari for the best experience. Old versions may yield inferior service. Review Firewall Permissions —Check your company’s firewall permissions and ensure access to business.american.bank/cbe is allowed. Plan Ahead to Update NACHA-Formatted File Structure —If you upload NACHA-formatted files, please work with your vendor to update your file structure after you have processed your last file on the existing online banking system. This may take some time if you need to work with your vendor so that you are set to go. Files will not be able to be processed on the new system until after the required changes have been made. See “Important Steps Needed Post-Upgrade” on page 6 for specific details. Note Existing Alerts —All alerts will need to be re-established in ANB Go Business. You may want to note any existing alerts you have in place.

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