21-AMERNATL-3935 Digital Commercial - Q2-ENT

What you need to do. Please review this section carefully and take the steps to ensure a smooth transition to ANB Go Business.

Important Steps Needed Post-Upgrade

After May 17th, utilize the ANB Go Business User Guide found on your resources site, american.bank/clientinfo/QENT , and first- time login instructions found on page 11. Enter Changes Made after May 11th in ANB Go Business —Please enter any changes to users, recipients, and ACH/wire templates made after May 11th into the new system. Re-establish the Frequency for Recurring Transfers —All information regarding recurring transfers will transfer over to ANB Go Business except for the frequency of how often the transfer should occur. The frequency of transfers must be re-established. Re-establish the Frequency for ACH Payments —All information regarding recurring ACH payments will transfer over to ANB Go Business except for the frequency of how often the ACH payment should occur. The frequency of ACH payments must be re-established. Validate ACH and Wire Template Recipients —Recipients within templates will transfer to the new system in an active status. Please verify all recipient details prior to the first use of each template. Create an ACH Import Map —If you upload a non-NACHA- formatted file, please build an ACH Import Map in ANB Go Business prior to initiating a non-NACHA-formatted file. Please reference the video and user guide available on your resource site for detailed steps.

Upgrade Date: May 17, 2021 | Action Required by Friday, May 14

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