United Community Bank: A Quick and Easy Guide to Online Banking and Bill Pay

Getting Started8
New User Enrollment8
Logging In10
Logging Off10
Unlock Login11
Forgot Login12
Resetting a Forgotten Password13
Accounts15
Home Page Overview15
Account Details Overview17
Quick Transfer19
Account Nickname20
Details & Settings21
Manage Accounts22
Overview22
Tagging an Account23
Editing an Account Tag24
Deleting an Account Tag25
Manual Accounts26
Adding a Manual Account26
Editing a Manual Account27
Deleting a Manual Account28
Financial Tools29
Financial Tools Initial Setup29
Enrolling in Financial Tools29
Linking an Account30
Unlinking an Account31
Categorizing Transactions32
Splitting a Transaction33
Online Banking Home Page34
Spending Overview35
Spending: Transaction Details36
Spending: Recategorizing a Transaction37
Spending: Tagging a Transaction39
Spending: Splitting a Transaction40
Budgets Overview41
Auto-generated Budgets42
Budgets From Scratch42
Editing or Deleting a Budget43
Editing or Deleting a Sub-Budget45
Trends Overview46
Cash Flow Overview47
Adding an Expense48
Adding Income49
Editing, Deleting or Skipping a Cash Event50
Net Worth Overview51
Debts Overview52
Edit Annual Percentage Rate (APR) and Minimum Payment53
Extra Payments55
Security56
Protecting Your Information56
General Guidelines56
Login ID and Password56
Fraud Prevention56
Security Preferences57
Change Password57
Change Login ID58
Secure Delivery59
Mobile Security Preferences60
Enabling Biometrics60
Enabling Passcode Authentication62
Enabling Face ID63
Disabling Passcode Authentication or Biometrics Login64
Apple Watch®65
Apple Watch® Setup65
Viewing Balances and Transactions65
Alerts Overview66
Account Alerts67
History Alerts68
Online Transaction Alerts69
Security Alerts Overview70
Editing Delivery Preferences70
Enabling and Disabling Push Notifications71
Secure Message Overview72
Sending a Secure Message73
Transactions74
Funds Transfer74
Send Money with Zelle® Setup76
Initial Setup76
Adding a Recipient77
Send Money with Zelle®78
Send Money with Zelle® Limits80
Request Money with Zelle®81
Split Payment with Zelle®82
Zelle® Activity83
Zelle® Settings84
Add a Personal External Transfer Account85
Instant Verification85
Manage External Transfer Accounts86
Nickname External Transfer Accounts86
Remove External Transfer Accounts87
Activity Center Overview88
Using Filters89
Creating or Deleting Custom Views Using Favorites90
Editing Transactions91
Canceling Transactions92
Services93
Stop Payment Request93
Check Reorder94
eStatement Preferences95
Statements/Notices Document Viewer96
Mobile Deposits97
Settings98
Quick Balance98
To Enable Quick Balance98
To Use Quick Balance99
Text Banking Enrollment100
Themes and Languages101
Accessibility102
Locations103
Branches and ATMs103
Bill Pay104
Bill Pay Overview104
Creating a Payee104
Editing a Payee106
Deleting a Payee107
Schedule Payments108
Desktop108
Mobile110
Recurring Payments111
Desktop111
Mobile112
Rush Delivery113
Setting Up eBills114
eBill Options115
Editing a Payment116
Deleting a Payment117
Payment History118
Picture Pay119
Document Vault121
Upload Document121
Manage Document Vault122
Updating Preferences123

Made with FlippingBook Learn more on our blog