United Community Bank: A Quick and Easy Guide to Online Banking and Bill Pay

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Table of Contents Getting Started

New User Enrollment ...................................................................................................8 Logging In.....................................................................................................................10 Logging Off ........................................................................................................................... 10 Resetting a Forgotten Password ...............................................................................11 Home Page Home Page Overview .................................................................................................13 Account Summary Overview .............................................................................................. 15 Manual Accounts ........................................................................................................16 Add a Manual Account ........................................................................................................ 16 Edit a Manual Account......................................................................................................... 18 Delete a Manual Account.................................................................................................... 19 Account Details Overview ..........................................................................................20 Account Nickname......................................................................................................22 Details & Settings........................................................................................................23 Account Grouping.......................................................................................................24 Editing a Group Name......................................................................................................... 25 Deleting a Group.................................................................................................................. 25 Security Protecting Your Information......................................................................................26 General Guidelines .............................................................................................................. 26 Login ID and Password........................................................................................................ 26 Fraud Prevention ................................................................................................................. 26 Security Preferences...................................................................................................27 Change Password ................................................................................................................ 27 Change Login ID ................................................................................................................... 28 Secure Delivery .................................................................................................................... 29 Mobile Security Preferences......................................................................................30 Enabling Touch ID or Fingerprint Login ............................................................................ 30 Enabling Passcode Authentication .................................................................................... 32 Disabling Passcode Authentication, Touch ID or Fingerprint Login .............................. 33 Enabling Face ID................................................................................................................... 34 Apple® Watch .............................................................................................................35 Apple®® Watch Setup ........................................................................................................ 35 Viewing Balances and Transactions .................................................................................. 35

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