ANB Go Business User Guide

13. You should receive a success message and see the new payment in the list view highlighted in blue.

ACH Duplicate Detection The ANB Go Biz site checks all ACH payments for potential duplicates regardless of whether the payments are input via freeform, ACH import, or NACHA import. This check happens when the payment reaches either the Sent or Submitted For Approval status. You will receive a duplicate warning if the payment matches the effective entry date, number of credits, number of debits, and total payment amount of a previous payment. The warning does not stop the approval or processing steps, though, so if the payment is an accidental duplicate, you need to take action to delete the payment. If the delete option is not available, please call Treasury Services.

Reversing ACH Payments ACH payments can be reversed through the online portal in accordance with NACHA guidelines.

1. Locate the ACH payment that requires reversal. 2. Click the 3 Action Dots. 3. Click Reverse. 4. Select the Reason For Reversal from the dropdown. 5. Choose the Transaction Date on which you would like the reversal to process. Only available dates will appear in the list according to NACHA rules.

6. To delete all the transactions in the ACH payment, choose the Select Payment Set radio button. 7. To delete only certain transactions in the ACH payment, choose the Select Individual Transactions . Then select the checkboxes next to the transactions that need to be reversed.

8. Click Submit For Approval or Send Reversal depending on whether the payment requires approval.

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