Alliance Bank Consumer Digital Banking Manual

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Out-of-Band Authentication12
Logging Off13
DUO Mobile14
Resetting a Forgotten Password15
Retrieve a Forgotten Username16
Password Security Check17
Accounts18
Dashboard Overview18
Account Details Overview19
Transaction Details21
Adding a New Account23
Adding an Account to MoneyManager24
Adding an External Account25
Removing an External Account27
Organize Dashboard28
Reorder Accounts28
Rename Accounts29
Hide/Unhide Accounts30
Hide/Unhide Dashboard Tiles31
App Appearance32
Quick Pay33
Selecting Favorite Payees33
Person to Person34
Bill Pay36
External Account38
Monthly Activity40
MoneyManager41
Initial Setup41
Tagging Transactions42
Splitting a Transaction44
MoneyManager Dashboard46
Spending by Category47
Budget49
Adding Budgets50
Managing Budgets51
Add a Budget Alert53
Cashflow Overview54
Add a Bill or Income55
Net Worth56
Add an Unlinked Asset or Debt57
Goals58
Adding Goals59
Save for Goals59
Pay Off Goals60
Add a Goal Alert61
Managing Goals62
Security63
Protecting Your Information63
General Guidelines63
Login ID and Password63
Fraud Prevention63
Login Settings64
Change Username64
Change Password65
Change Security Questions66
Recent Logins67
Mobile Security Preferences68
Enabling PIN Login68
Auto-Login69
Alerts70
Alerts Overview70
Custom Alerts71
Bill Pay Alerts72
Security Alerts73
MoneyManager Alerts74
Turning Alerts On and Off75
Editing or Deleting Alerts76
Previous Alerts77
Card Alerts78
Turn Card Alert On78
Turn Card Alert Off79
Move Money80
Move Money Overview80
Bill Pay Enrollment81
Adding a Payee82
Person to Person Payee82
Bill Pay Payee - Company84
Bill Pay Payee - Individual86
Favoriting a Payee89
Editing a Payee90
Deleting a Payee91
New Transaction92
Transferring Money Between Your Accounts92
Making a Loan Payment94
Transferring Money to Another Person (P2P)96
Making a Bill Pay Payment98
Editing Transfers/Payments100
Skip Transfers/Payments101
Deleting Transfers/Payments102
Deposit Checks103
Remote Deposit103
Manage Cards104
Turn Card On or Off104
Card Name105
Card Alert106
Temporary Spending Limit Increase107
Change PIN108
Report Lost or Stolen Card109
Travel Notification110
Enable Automatic On/Off112
Reports114
Creating a New Report114
Account Activity Report114
Sub-User Account Access Report115
Running an Existing Report116
Editing a Report117
Deleting a Report118
Services119
Locations119
Secure Message Overview120
Sending a Secure Message121
Submit a Form122
Documents123
Viewing Documents123
Settings124
Contact Settings124
Editing a Phone125
Deleting a Phone126
Editing an Email Address127
Sub-Users128
Sub-Users Overview128
Sub-User Overview129
Adding a New Sub-User130
Editing a Sub-User132
Part 1: Editing Sub-User Access133
Part 2: Editing Sub-User Limits134
Deleting a Sub-User135

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