Alliance Bank Consumer Digital Banking Manual

14

DUO Mobile

1. Here you can enroll in the app Duo Mobile to log in quicker (it will send you a push notification to your cell phone to accept/deny login instead of having to key in a code). You can skip the Duo Mobile setup by clicking “SKIP THIS STEP” at the bottom of the screen, and then your set-up will now complete. 2. If you selected the “USE DUO MOBILE” option you will receive a text message with directions. Click the “Download Mobile App” link. 3. This will take you to the app store. Click to allow the link to open, then download the Duo Mobile app. 4. Once installed, go back to the text message and click on “Activate the DUO MOBILE APP” link which opens the Duo Mobile app. Now you will agree to allow push notifications. Once you agree you will see the Alliance Bank listing at the top of the screen. Now go back to your Alliance Bank app or login. 5. OOBA and Duo Mobile setup are now complete. You can choose to add another device or to “Complete Setup.” If the user chooses to “Add Another Device” they will prompted to complete steps 7-10 again on that device. 6. Now every time you login you will be asked to verify your login with either a mobile app push (if opted into Duo Mobile), text, or phone call.

Getting Started: Out-of-Band Authentication